We are seeking a highly organized, detail‑oriented, and proactive individual to join our team in a cross‑functional operations and vendor support role. This position plays an essential role in purchasing, inventory management, vendor coordination, and internal sales support. The ideal candidate thrives in a fast‑paced environment, communicates professionally across teams, and is comfortable managing multiple priorities simultaneously.
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Primary Responsibilities
Purchase Orders (POs)
- Submit purchase orders for identified products from the daily watch list
- Conduct warehouse walk‑throughs or review potential product distributions prior to submitting purchase orders
Reporting and Inventory Management
- Pull daily inventory and open PO reports from Company ERP Software
- Submit orders received via Distribution Forms
- Review, document, and report daily issues impacting inventory levels or order fulfillment
Vendor and Order Management
- Communicate daily with vendors to obtain Bills of Lading (BOL) and tracking information
- Provide open PO status updates to the sales team three times per week (Monday, Wednesday, Friday)
- Process vendor setup documentation for new vendor opportunities
- Communicate vendor out‑of‑stock notifications to key stakeholders on a weekly basis
- Manage vendor credits related to expired or out‑of‑code products
Product and Sales Support
- Manage product setup and maintenance within Company ERP Software
- Ship product samples to sales teams or customers as requested
- Coordinate new item communications with sales teams and vendors
- Liaise with the warehouse to resolve receiving discrepancies and confirm daily product receipts
- Update the product catalog monthly in collaboration with Marketing and IT to ensure website accuracy
Sales Analysis and Merchandising
- Review sales trends across key categories using internal reporting tools
- Support planogram development by sourcing required products or materials
Event and Tradeshow Support
- Coordinate the shipment of products and support materials for tradeshows and events
- Travel to and support up to two industry tradeshows annually (potential locations include Chicago, Las Vegas, Miami, Atlanta, and New York)
Cross‑Functional Collaboration
- Provide support to the call center by sharing timely product and inventory updates when needed
- Assist with product force‑outs and special projects as required
Key Qualifications
- Proactive mindset with a positive, team‑oriented attitude
- Strong written and verbal communication skills with the ability to engage professionally with internal teams and external vendors
- Highly organized and detail‑oriented with the ability to manage multiple responsibilities
- Proficient in Excel or willing to learn quickly
- Confident, adaptable, and comfortable wearing multiple hats
- Ability to negotiate effectively when required
Preferred Attributes
- Experience supporting sales teams and/or operations in a fast‑paced environment
- Willingness to collaborate with cross‑functional partners including Sales, Marketing, IT, and Warehouse Operations
- Flexibility to travel up to 20% to support tradeshows and customer events
Why Work Here
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Competitive compensation
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Health, dental, and vision insurance
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Short-Term Disability
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Long-Term Disability
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401(k) with employer contribution
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Paid time off and holidays
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Stable, supportive, and growth-oriented work environment
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