HVAC Service Manager

Overview

Rock Plumbing, Heating, Air & Electrical reputable provider of Residential HVAC solutions committed to delivering outstanding service and exceeding customer expectations. With a focus on innovation and excellence, we're leading the way in the HVAC industry. As we continue to expand our operations, we're seeking a dynamic HVAC Service Manager with experience in both service operations and sales to join our team.

**Position Overview:**The HVAC Service Manager will play a pivotal role in leading our HVAC service department while also driving sales and revenue growth through service contracts, maintenance agreements, and equipment sales. This position requires a strong understanding of HVAC systems and components, as well as proven sales skills and leadership abilities. The ideal candidate will be responsible for managing a team of service technicians, overseeing service operations, and developing and executing sales strategies to achieve business objectives.

**Key Responsibilities:**- Lead and manage the HVAC service department, including service technicians, dispatchers, and administrative staff.- Develop and implement sales strategies to drive revenue growth through service contracts, maintenance agreements, and equipment sales.- Cultivate and maintain relationships with existing clients while identifying and pursuing opportunities to expand the customer base.- Collaborate with the sales team to develop comprehensive sales proposals and presentations for prospective clients.- Monitor and analyze sales performance metrics, including revenue, profit margins, and customer satisfaction, and adjust strategies as needed to achieve targets.- Oversee the scheduling and dispatching of service calls to ensure timely and efficient service delivery.- Provide technical support and guidance to service technicians, including troubleshooting complex issues and recommending solutions.- Ensure compliance with company policies, industry regulations, and safety standards.- Stay informed about industry trends, technologies, and best practices to drive continuous improvement.

**Qualifications:**- Minimum of 5 years of experience in HVAC service operations, with a proven track record of success in HVAC service sales.

- EPA certified and strong focus on continued education highly preferred.

- Strong technical knowledge of HVAC systems, equipment, and components.- Demonstrated sales skills with a track record of achieving sales targets and driving revenue growth.- Excellent leadership abilities with the ability to motivate and inspire a team.- Excellent communication skills, both verbal and written, with the ability to interact effectively with clients, team members, and stakeholders.- Solid organizational and time management skills with the ability to prioritize tasks and meet deadlines.- Proficiency in computer applications such as Microsoft Office and HVAC service management software.- Valid driver's license and clean driving record.

**Benefits:**- Competitive salary commensurate with experience. (Target OTE: $75,000-110,000+)- Lucrative commission structure and performance-based bonuses.- Comprehensive benefits package including health insurance, retirement plans, and paid time off.- Opportunities for career advancement and professional development.- Supportive work environment with a focus on teamwork and collaboration.

Apply now and take the next step in your career as an HVAC Service Manager with us! ️

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