Patient Scheduling Coordinator

Overview

Looking for a remote medical office career with a company that invests in its employees?

Texas Physical Therapy Specialists is seeking a Medical Scheduling Coordinator to join our growing Centralized Scheduling and Referral Team. After completing paid onsite training in Live Oak, TX, you'll transition to working remotely while remaining part of a supportive and collaborative team. ***(Candidates must be local to San Antonio, TX- Live Oak)***

• Job Type: Full Time 
• Pay Rate: ~$17-$18/ HR

• Flexible 8-hour shifts scheduled between 7:00 AM-7:00 PM Monday-Thursday:/ Friday: 7:00 AM-4:00 PM

How TexPTS and Confluent Health Supports You:

• A focus to create a diverse, equitable, and inclusive workplace culture
• Generous Paid Time Off
• Industry-leading Medical, Dental, Vision, LTD insurances
• 401(k) Employer Matching
• Family Building and Parental Benefits

Responsibilities

What You'll Do

In this role, you'll provide exceptional healthcare customer service while coordinating appointments and ensuring patients receive timely access to care.

• Answer incoming patient calls
• Schedule new and follow-up appointments
• Process physician referrals accurately
• Coordinate with clinics and providers
• Maintain accurate patient records in EMR system including verifying and updating patient demographics, insurance information, and other required documentation
• Deliver compassionate customer service
• Help patients begin their therapy journey

Qualifications

What We're Looking For

• 1+ year of medical office, scheduling, patient access, referral coordination, or medical call center experience
• Excellent phone communication skills
• Comfortable managing multiple calls while maintaining accuracy
• Strong computer and data entry skills
• High School Diploma or GED
• Must live near Live Oak/San Antonio, TX for required training and occasional in-office meetings

Who We Are:

For 20 years, Texas Physical Therapy Specialists (TexPTS) has been helping people return to their work, life, and play without pain. We are recognized leaders in orthopedic and sports physical therapy, with the highest number of Board Certified Specialists in the field. As part of the Confluent Health family, we’re committed to empowering the next generation of physical therapists.

TexPTS is a member of the Confluent Health family of physical and occupational therapy companies. Together, we are transforming healthcare by strengthening private practices and developing highly effective clinicians all across the country.   

Voted “Best Places to Work” 2023, 2024 & 2025!  4+ star employer as rated on Glassdoor!

• Use the link to see what our team members are saying! https://www.glassdoor.com/Overview/Working-at-Texas-Physical-Therapy-Specialists-EI_IE785278.11,45.htm

About

Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.