Payroll Manager, North America

About the role: 

Providing our clients with exceptional service is the foundation of our business. The Payroll Manager, North America, ensures timely and accurate payroll processing for employees in the United States and Canada, while maintaining full compliance with federal, state, provincial, and local regulations. The role oversees internal payroll operations, systems, and collaborates across departments to support efficient workflows. It also manages relationships with external vendors and ensures accurate tax reporting and adherence to labor and tax laws.

What you'll get to do:

• Manage and execute payroll processing (weekly and biweekly) using Dayforce for employees across the U.S. and Canada (multi-state/province), ensuring accuracy and compliance with federal, state, and provincial payroll laws and tax regulations as well as company policies
• Ensure timely and accurate payroll tax filings and remittances at the federal, state/provincial, and local levels in both the U.S. and Canada; coordinate with payroll vendors and tax agencies to meet all regulatory deadlines, avoid penalties, and resolve any discrepancies or notices efficiently
• Review and audit payroll data and system entries each pay period (including new hires, terminations, salary changes, and benefit adjustments) to ensure accuracy and compliance, promptly resolving discrepancies and maintaining thorough documentation
• Maintain accurate and up-to-date payroll records, ensuring all employee and payroll data is securely documented and easily accessible
• Responsible for accurate processing and distribution of year-end payroll forms, including W-2s for U.S. employees and T4s for Canadian employees, ensuring compliance with all regulatory deadlines and processing corrections as needed
• Generate detailed reports regularly for accounting, auditing, and compliance purposes to support financial reconciliation, projections, internal controls, and regulatory requirements; coordinate with auditors to address questions and resolve any discrepancies in a timely manner
• Prepare payroll journal entries, reconcile accounts and support Finance with month-end and year-end close activities to ensure accurate general ledger alignment
• Support mergers and acquisitions by leading payroll integration efforts for newly acquired entities as needed, ensuring smooth onboarding and full compliance for incoming employees
• Develop and maintain payroll policies and procedures, coordinating with the People Team and Finance to enhance payroll functions; serve as the subject matter expert on payroll policies, systems, and best practices
• Partner with the People Team to address employment matters impacting payroll including severance processing, leave management, compensation updates, and resolving delays in manager timecard approvals
• Oversee and coordinate clear, consistent payroll-related communications to employees across all regions
• Conduct comprehensive training sessions for managers to enhance their understanding of payroll-related processes, aiming to improve accuracy, efficiency, and compliance
• Lead payroll process improvement initiatives to enhance operational efficiency and accuracy, while maintaining robust internal controls and ensuring compliance with regulatory requirements
• Continuously monitor U.S. and Canadian payroll legislation and tax regulations; assess and implement changes to ensure compliance
• Serve as the primary point of contact for employee payroll related inquiries, resolving issues in a timely and professional manner while maintaining confidentiality and ensuring a positive employee experience
• Administer and process wage garnishments, child support orders, tax levies, and other court-ordered deductions in compliance with legal requirements
• Manage payroll calendars and deadlines; coordinate with internal teams and external vendors to ensure timely and accurate payroll processing, tax filings, and reporting
• Serve as the primary contact with payroll vendors to resolve issues, manage system updates, and configure pay elements to support business and compliance needs
• Directly manage the Payroll Administrator providing leadership, guidance, and mentorship; foster a supportive and collaborative environment focused on accuracy, accountability, and continuous learning while ensuring they are cross trained across all payroll responsibilities to serve as an effective backup
• Set clear performance objectives for the team and monitor progress; provide regular feedback and conduct performance evaluations to support development and ensure high-quality payroll operations
• Oversee time and attendance approval in a timely manner; ensure accuracy of hours worked, adherence to company policies, and compliance with labor laws
• Ensure resources are allocated effectively to maximize productivity while meeting budget

The kind of teammate we’re looking for:

• 7+ years of related experience
• In-depth knowledge of multi-state and Canadian provincial payroll laws, tax regulations, and compliance requirements; 
• Certified Payroll Professional (CPP) certification preferred
• Exceptional attention to detail and strong organizational skills, ensuring accuracy, efficiency and timeliness in payroll processing, compliance, and record-keeping within a fast-paced environment
• Strong analytical and problem-solving skills to identify issues and implement effective solutions
• Proven ability to build and maintain strong, collaborative relationships across the People Team, Finance, Legal, and external partners to drive seamless payroll operations and support organizational goals
• Excellent communication skills, both written and verbal, to clearly convey complex payroll information to diverse stakeholders
• Confidentiality and integrity in handling sensitive employee and company information
• Adaptability and continuous learning mindset; consistently strives for excellence

What's in it for you:

• Competitive compensation and total rewards package including comprehensive medical, dental and vision insurance as well as company-paid life insurance, short-term and long-term disability insurance
• Healthy work-life balance: hybrid work structure, paid time off, Paid Parental Leave, tuition reimbursement and more
• Employee equity and referral programs: when we succeed, you succeed!
• Extensive mental health and wellness benefits – to help you feel your best and thrive personally and professionally
• Matched 401(k) to help you save for your future
• Veritext Cares: our commitment to making a difference beyond the workplace, supporting local causes and paying it forward to the communities we live and work in
• Earned wage access: get a portion of the wages you earned prior to payday
• Learning and development opportunities including ongoing training, mentorship, and access to resources that support your personal and professional growth
• Engaging, collaborative, inclusive culture that values curiosity, initiative, and creativity with unique programs like Veritext Summer Camp and Wellness Week– because work should be rewarding and fun! 

About Veritext:

Veritext is the global leader in technology-enabled court reporting services and litigation support solutions with a proven track record of industry excellence. For law firms, government agencies and enterprise corporations, we provide access to innovative technologies and remote solutions, the highest-quality network of reporters and legal videographers, unmatched expertise in multiparty and complex litigation, unparalleled client service, and state-of-the-art conference spaces across North America. 

Veritext is committed to delivering comprehensive, client-focused legal solutions that address the evolving needs of the legal industry. Our solutions utilize the latest easy-to-use technologies to streamline the deposition process and reliably handle the most complex cases. All of this combined with unsurpassed data security ensures that Veritext clients have the best tools available and the confidence of working with the market leader.

Veritext aspires to create a community based on collaboration, innovation, creativity and belonging. Our collective success depends on the robust exchange of ideas – an exchange that is best when the rich diversity of our perspectives, backgrounds and experiences flourish. To achieve this exchange, it is essential that all individuals and stakeholders feel and experience an environment where they are welcome, safe, secure, and heard. As such, we do not discriminate on the basis of race, color, religion, age, gender identity or expression, national origin, disability, veteran status, sexual orientation, marital status or any other classification protected by Federal, state, or local law. Any information provided will be used only in the compilation of data for EEO/Affirmative Action reporting. Completion of this data is voluntary and will not affect your opportunity for employment and/or terms or conditions of employment.

About this posting:

Compensation ranges, when noted, represent the expected base pay compensation range for this role. Ultimately, a number of factors including, but not limited to, your prior job-related knowledge and experience, geographic location, and qualifications will be considered when determining your pay and we may pay more or less than the posted range. Veritext participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.