The Office Manager is an integral part of DUCTZ, supporting operations in the growth of the company. The Office Manager will have significant contact with customers; therefore, this person must demonstrate a high level of professionalism and seek to exceed the customers’ expectations. The Office Manager must have the ability to work well with leadership and the Air Duct Cleaning Technicians.

Responsibilities:

Handles all customer service calls
Assures quality customer service
Follows through on customer requests
Schedules projects, dispatches technicians, and communicates any changes to the schedule to the appropriate service technician as required
Assists with the implementation of marketing plans
Provides daily support to the Franchise Owner and General Manager
Assures that all information and administrative paperwork is properly entered into the field service management software program
Prepares Work Orders, phone estimates and maintain log of all incoming calls
Invoices customers, tracks payables, and manages accounts receivables
Assures that all accounting budgets are balanced
Manages office supplies within budget

Qualifications:

Minimum of 2 years administrative or office experience (experience in the HVAC, restoration, or construction industry is ideal)
Good relationship-building skills with a diverse population including all customers partners, technicians, and all other company employees
Good written, verbal, and phone communication skills
Basic organizational, clerical, administrative, planning, and organizational skills
Ability to handle multiple functions at the same time and maintain good organizational skills
Able to work with minimal supervision, both individually and as part of a team
Accounting and budgets experience strongly desired
Basic computer proficiency including Microsoft Word, Excel, and Outlook

Benefits:

Competitive compensation package
Career growth opportunities
Being a part of a passionate team
Community involvement
Training and continued education

Compensación: $15.00 - $19.00 per hour

Choose a Rewarding Career with DUCTZ

DUCTZ is a trusted HVAC cleaning company serving customers across the nation. With locations spanning from coast-to-coast, we clean and restore HVAC systems and improve indoor air quality.

What We Do

At DUCTZ, we pride ourselves on providing high-quality indoor air system cleaning to families and businesses across the country. Not only do our residential air duct cleaning services keep HVAC systems in optimal condition, it also improves the quality of the air in our customer’s homes and commercial properties.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Ductz International Corporate.

Learn more about this Employer on their Career Site