Black Family Hospitality is seeking a driven, organized, and hospitality-focused Event & Catering Sales Coordinator to support and grow catering and event operations across our portfolio of brands, including Terry Black’s Barbecue and other hospitality concepts. This role is responsible for managing client communication, coordinating event logistics, supporting sales initiatives, and ensuring an exceptional guest experience from inquiry to execution.

The ideal candidate is detail-oriented, proactive, and thrives in a fast-paced environment while maintaining a high level of professionalism and hospitality.

Key Responsibilities

Client Relations & Sales Support

Handle communications for catering and event clients via phone, email, and online platforms
Build rapport and relationships with corporate clients, event planners, venues, hotels, and repeat guests
Assist guests through the booking process from initial inquiry to final event execution
Identify upselling opportunities including staffing, rentals, bar packages, menu enhancements, and specialty offerings
Maintain consistent communication with clients throughout the planning process
Support catering sales initiatives and revenue growth opportunities across multiple concepts and markets

Event Coordination & Logistics

Prepare proposals, contracts, banquet event orders (BEOs), and invoices
Coordinate event details including timelines, staffing, rentals, delivery logistics, and guest counts
Manage and maintain the catering and events calendar across multiple locations and concepts

Communicate event details clearly with operations, culinary, beverage, and management teams
Ensure catering orders and events are organized and executed accurately
Assist with on-site event coordination and large-scale events when needed

Administrative & Operational Support

Maintain accurate client records and event documentation
Process deposits, payments, and final billing
Assist with menu updates, catering packages, and promotional initiatives
Support reporting, sales tracking, and event recap documentation
Respond to frequently asked questions regarding menus, pricing, delivery, staffing, and event policies
Ensure all communication reflects Black Family Hospitality’s brand standards and hospitality culture

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