Big Bob’s Bowling is seeking a driven, floor-focused Assistant Manager to help lead daily operations in a high-energy, entertainment-driven environment.

This role supports the General Manager in overseeing front-of-house operations, bar service, guest experience, team development, and financial performance. The Assistant Manager must thrive in a fast-paced setting that blends hospitality, nightlife energy, and operational discipline.

Guest Experience & Floor Leadership

Lead shifts with visible, hands-on presence
Ensure Legendary Hospitality standards are delivered consistently
Manage bowling lane flow, wait times, and guest communication
Resolve guest concerns quickly and professionally
Support private events and league nights with seamless execution

Team Development

Coach and develop FOH and bar team members
Support hiring, onboarding, and training
Maintain accountability around service standards and steps of service
Foster a culture built on energy, urgency, and ownership

Financial Performance

Support sales-driving initiatives and promotions
Manage labor to budget whilemaintainingservice levels
Monitor bar controls, cash handling, and daily reporting
Protect margins through operational discipline

Bar & Service Operations

Oversee beverage quality and consistency
Maintain proper liquor controls and inventory processes
Ensure compliance with TABC and company policies
Support execution of seasonal cocktails and promotions

Operational Discipline

Ensure cleanliness and organization throughout the venue

Enforce safety and security standards
Uphold Black Family Hospitality core values daily

What We’re Looking For

2+ years of restaurant, bar, or entertainment venue management experience
Strong leadership presence and ability to command a busy floor
Understanding of labor management and sales-driving tactics
Experience in high-volume or nightlife environments preferred
TABCCertificationrequired
Flexible schedule including nights, weekends, and holidays

**This job description provides a general outline of the responsibilities and expectations associated with the role. Please note that it is not an exhaustive list; duties may be added, removed, or adjusted as needed to support the ongoing needs of the business.

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