Distribution Clerk

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employeesoperating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Distribution Clerk

The Distribution Clerk supports the daily administrative and customer service functions within the distribution center. This role manages incoming communication to the shared mailbox, ensuring timely and professional responses to both internal and external inquiries. The clerk assists with order tracking, shipment status updates, and coordination across departments to resolve issues efficiently

Core Responsibilities:

The ideal candidate will demonstrate strong organizational skills, attention to detail, and an ability to collaborate effectively across teams. Primary responsibilities include:

• Inbox Management: Monitor and manage the shared email inbox, providing timely, accurate, and professional responses to both internal and external inquiries.

• Cross-Team Collaboration: Work closely with Shipping, Receiving, and Inventory teams to resolve customer and internal requests, ensuring a seamless workflow.

• ERP System Support: Accurately update ERP transactions, generate reports, and maintain shipment records as needed. Full training on relevant systems (including SAP) will be provided.

• Inventory Support: Assist with cycle counts, reconciliation processes, and order documentation to maintain inventory integrity.

• Administrative Duties: Provide comprehensive administrative support, including report generation, filing, communication tracking, and general office organization.

• Process Ownership: Take initiative and ownership of all assigned inquiries and tasks, ensuring resolution from start to finish with a high degree of accuracy and dependability.

• Other Responsibilities: Perform additional duties as assigned by management or supervision to support overall team success.

Qualifications:

• Minimum 2 years of experience in shipping and receiving, logistics, or a similar role within a warehouse or distribution environment.

• Experience using ERP systems (SAP experience preferred).

• Demonstrated customer service orientation and problem-solving skills.

• Proficiency in Microsoft Office Suite and strong cross-functional communication abilities.

• Forklift certification/experience and cycle counting experience are preferred but not required.

• Excellent written communication skills and professionalism in email etiquette are essential.

• Ability to thrive in a fast-paced, team-oriented environment, demonstrating reliability and adaptability.

The estimated pay range for this position is $20-21. Starting pay is dependent on multiple factors, such as skills, experience, and work location. At Xylem, we offer a competitive compensation package with a generous benefits package, including Medical, Dental, and Vision plans, 401(k) with company contribution, paid time off, paid parental leave, and tuition reimbursement.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.