Conversion Coordinator

Department: Conversions

Location: Hybrid (In office Tuesday, Wednesday, and Thursday)

Full Time

Wage: $15.75 + Performance Tiers

Overview

Come be a part of a team that helps specialists in the Onboarding and Dispositions Teams. Conversion Coordinators assist specialists (Owner Conversion, New Construction, Management Change, as well as Disposition Specialists) with maintaining their properties by working with utility providers to make sure that the correct information is gathered and provided, and that properties are set up correctly within our systems.

The Coordinator position is a great opportunity to build your knowledge base of the Onboarding Department and will provide you with many advancement opportunities. The main proprietary programs that we use on a day-to-day basis are System Health, Launch, and Yoda.

Responsibilities

As a Conversion Coordinator, you will:

Request and confirm accounts are transferred
Update accounts with authorization for Conservice
Update accounts to the Conservice Mailing Address
Complete other standard data entry tasks using setup information
Communicate with Specialists
Set up Customer Service Agreements (CSAs)
Obtain the first or final bills from the utility provider
Correctly entering data into Conservice programs
Leave detailed yet summarized notes
Send formatted emails to utility providers
Call utility providers in a professional and efficient manner

Qualifications

Qualifications & Preferred Skills

Manage time efficiently
Excellent written and verbal communication
Basic understanding of the Owner Conversion and New Construction Processes
Understanding of the company purpose, goals, and objectives
Self-motivated and accountable
Good comprehension skills

Education

High school diploma or equivalent

Learn more about this Employer on their Career Site