Regional Administrative Assistant

Job Summary
This position provides a wide variety of clerical and administrative support to staff of assigned department and/or management. Performs secretarial and clerical duties within established guidelines. May answer incoming telephone calls, prepare a variety of correspondence and reports, maintain office supplies, perform file/record maintenance, and make appointments. Performs work under general supervision.

This is an enterprise-wide role and specific duties and estimated percents of time spent on each duty may vary depending on the department, business unit, and/or manager the employee is assigned to. For business units that are member facing, this role may also include member service transactions and notary (if applicable).


Job Duties

• Depending on the business unit the Administrative Assistant I is assigned to, administrative duties may include preparing reports, spreadsheets and memos for department staff and/or management; composing, typing and proofing correspondence, reports and forms; posting ledgers; resolving overages/shortages; managing Accounts Receivables, etc. May transcribe notes, as well as prepare and distribute minutes from various meetings.

• Answer telephone inquiries and screen or transfer calls to appropriate party. Take messages as appropriate. May also respond to routine incoming mail inquiries and receive direct visitors.

• Maintain office filing systems. Update and maintain records which may include databases or other computer records. May process information of a confidential or technical nature.

• Perform administrative duties to support the department and its staff. Duties may also include issues relating to facilities, employees, Kronos timekeeping, supplies, safety, etc.

• Monitor the operating condition of all office equipment. May also be responsible for monitoring inventory of office supplies and equipment. Place supply orders as necessary.

• Assist in performing bookkeeping duties, including tracking of payments and invoicing.

• May facilitate communication between office staff, field representatives, vendors, or members/customers. If the Administrative Assistant I is assigned to a member facing business unit, duties may include member service functions such as reception, call handling, etc.

• Works under general supervision. Makes decisions according to established guidelines.

• Resolves routine problems and questions. Refers more difficult issues to direct supervisor.

Qualifications

• High School GED

• 1-3 years Office Administration

• Proficiency in Microsoft Office software products, including Outlook, Word, and Excel required. Additional computer software skills such MS Project and Publisher desired.

• General knowledge of applicable ACSC computer programs preferred.

• Moderate skill in using general office equipment required.

• Moderate verbal, telephone and written communication skills required.

• Moderate organizational skills required.

• Requires ability to prioritize and multi-task, while maintaining a high level of detail and accuracy.

• Additional business unit specific knowledge/skills/competencies requirements may apply.)

The starting pay range for this position is:

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

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Remarkable benefits:
•    Health coverage for medical, dental, vision
•    401(K) saving plan with company match AND Pension
•    Tuition assistance
•    PTO for community volunteer programs
•    Wellness program
•    Employee discounts

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).