Hotel Manager

Company Description

Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach’s only luxury hotel, restoring one of California’s most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team.

Job Description

What you will be doing:  

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: 

• Oversee all operational areas of our 185 room Hotel, including Rooms (Front Office, Royal Service, and Housekeeping), Food & Beverage (Banquets, Restaurants, Bars and Culinary), Spa, and Security.

• Lead and support all operational departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation 

• Support the General Manager in the overall management and strategic direction of the hotel 

• Ensure on going daily mentoring, coaching and development of the Operational team & Department Heads 

• Champion employee engagement and promote a collaborative and inclusive environment 

• Ensure that monthly financial outlooks are on time, on target and accurate 

• Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget 

• Maintain product and service quality standards to exceed guest expectations and ensure all brand essentials and standards are in place and executed consistently 

• Ensure full compliance with operating controls and legislation 

• Participate & attend operational department shift meetings, weekly forecast meetings as well as monthly departmental meetings   

• Champion and support the Hotel’s Service Excellence Committee and Sustainability Committee 

• Own and champion all Operational aspects of the Accounting & Operation Annual Audit 

• Working onsite, with a schedule that reflects the business levels and operational needs of the resort, including weekends and holidays 

• Follow hotel policies, procedures and service standards 

• Follow all health and safety policies  

• Other duties as assigned 

Qualifications

Your experience & Skills include: 

• Previous experience in a senior leadership role within the hotel industry required 

• Previous experience leading in a union environment preferred 

• Demonstrated ability to drive financial performance, enhance guest satisfaction, and foster employee engagement 

• Leads by example and cultivates a strong team culture centered on accountability, collaboration, and high performance 

• Entrepreneurial spirit, comfortable working within financial limitations while identifying creative ways to innovate and drive growth 

• Exceptional communication and interpersonal skills, both with guests and internal stakeholders  

• Ability to multitask, work in a fast-paced environment and have a high-level attention to detail 

• University/College degree in a related discipline preferred 

Additional Information

What is in it for you:

• Rate of pay: $180,000 - $200,000 per year
• Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide 
• Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment 
• 401(k) plan with a 100% match on the first 4% of employee contributions, plus eligibility to participate in the hotel’s Executive Deferred Compensation Plan, potentially bringing the total employer match up to 5% 
• Eligible to participate in Accor’s Senior Leadership Incentive Program 
• Learning programs to promote growth and development unlocking your full potential 
• Opportunity to develop your talent and grow within your property and across the world 
• Ability to make a difference through our Corporate Social Responsibility activities 

Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D.

We provide an environment of trust, respect, and integrity.  A home away from home.  Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor’s Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment.

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.