Janitorial Lead

Janitorial Lead

Summary Description:

The Janitorial Lead is responsible for leading daily janitorial operations while also assisting with basic light maintenance tasks as needed. This position helps ensure that all facilities are clean, safe, organized, and properly maintained for employees, customers, participants, and visitors. The Janitorial Lead provides daily direction to janitorial team members, supports inspections, completes assigned cleaning duties, responds to facility needs, and assists the maintenance team with minor repairs and general upkeep. This role requires strong attention to detail, dependability, good communication, and the ability to lead by example.

Exemplary Duties / Responsibilities:

Janitorial Lead Responsibilities

• Lead and support janitorial staff with daily cleaning assignments.
• Ensure restrooms, offices, breakrooms, sales floors, common areas, and exterior areas are clean and presentable.
• Monitor cleaning quality and follow up on areas needing improvement.
• Assist with training janitorial team members on proper cleaning procedures, safety practices, and use of equipment.
• Report attendance, performance concerns, supply needs, and facility issues to management.
• Help create and maintain a clean, safe, and professional environment.
• Ensure cleaning supplies, chemicals, and equipment are used properly and stored safely.
• Support special cleaning projects, event setup, and emergency cleanups as needed.
• Perform routine inspections of assigned areas and correct issues when possible.

Maintenance Responsibilities

• Assist with minor repairs such as replacing light bulbs, tightening hardware, repairing loose fixtures, and basic wall patching.
• Help move furniture, equipment, donation bins, carts, tables, and supplies as needed.
• Perform basic preventative maintenance tasks as assigned.
• Report larger maintenance concerns such as leaks, electrical issues, HVAC concerns, plumbing problems, or safety hazards.
• Assist maintenance technicians with simple tasks when directed.
• Help maintain exterior areas, including trash pickup, sweeping, pressure washing support, and basic grounds cleanup.
• Respond to work orders or facility requests in a timely and professional manner.

Physical Analysis:

Physical Demands and Working Conditions

• Ability to stand, walk, bend, stoop, reach, push, pull, and lift throughout the shift.
• Ability to lift up to 50 pounds as needed.
• Ability to work indoors and outdoors in different weather conditions.
• Ability to safely climb step ladders when required.
• Ability to use cleaning chemicals and equipment with proper PPE.

Environment/Element Exposure:

• Vibrations, hazards (physical), fumes, dust, and odors: occasionally.
• Chemicals: occasionally.
• Extreme cold, heat, wet or humid conditions: occasionally.

Minimum Qualifications:

Education/Experience:

• Minimum of 2 years of janitorial or custodial experience preferred.
• Previous lead or supervisory experience preferred.
• Basic light maintenance experience preferred.
• Ability to safely use janitorial equipment, hand tools, and basic maintenance tools.
• Ability to read and follow cleaning schedules, safety instructions, and work orders.
• Strong communication and teamwork skills.
• Must be dependable, organized, and able to work independently.
• Ability to prioritize tasks and adjust to changing facility needs.

Desirable Qualifications:

• Experience supporting multiple retail, office, warehouse, or campus areas.
• Experience training or directing janitorial team members.

Core Competencies:

• Strong understanding of cleaning standards and workplace safety.
• Ability to lead a team while still performing hands-on work.
• Good problem-solving skills and attention to detail.
• Ability to identify facility issues before they become larger problems.
• Professional attitude when working around staff, customers, participants, and visitors.
• Willingness to assist outside normal janitorial duties when needed.
• Takes pride in keeping facilities clean, safe, and operational.

Location:

• Corporate Office, while servicing all Goodwill Southern Los Angeles County locations as needed.

This job specification should not be construed to imply that these requirements are the exclusive standard of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required by their supervisor.

Equity Statement