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The driving force behind our success has always been the people of AspenTech. What drives us, is our aspiration, our desire and ambition to keep pushing the envelope, overcoming any hurdle, challenging the status quo to continually find a better way. You will experience these qualities of passion, pride and aspiration in many ways — from a rich set of career development programs to support of community service projects to social events that foster fun and relationship building across our global community.
The Role
In this position, you will design and deliver DGM's control systems and provide ongoing customer support to ensure reliable performance and world-class customer satisfaction.Your Impact
Design, plan, integrate, test and commission hardware and software requirements on customer systems.
Perform installation, integration, and testing of the hardware, software and system.
Own troubleshooting efforts for discovered variances and deploy resolutions in a timely manner.
Define project requirements through customer communication and communicate the requirements to other departments, as necessary.
Work as the primary systems engineer responsible for deploying complex and dynamic control systems.
Provide networking and system/application design.
Customize system, hardware and network configuration based on customer requirements.
Provide customer support and assistance per contract maintenance and warranty.
Assist in creating training materials and project documentation as needed.
What You'll Need
Bachelor’s degree in Electrical Engineering, Computer Engineering, Physics, Systems Engineering or related field and internship experience required.
3+ years of experience within field
Basic knowledge of computer programming; introduction to C programming at minimum.
Basic knowledge of computer architectures, networking, databases, and operating systems.
Knowledge of computer architectures, networking, databases, and operating systems.
Ability and flexibility to travel to domestic and international customer sites.
Excellent organization, interpersonal and verbal and written communication skills
Strong commitment to providing superior customer service
Ability to work on several projects in parallel in a fast-paced environment
Excellent analytical and problem-solving skills
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