Medical Office Manager- Cardiology

Cardiovascular Physicians of Delaware

Position Title: Office Manager

Location: Bear, DE

Schedule: in office, Mon-Fri

Who we are:

US Health Partners (“USHP”) seeks to redefine high-quality specialty care in the United States and establish a high-performing, technology-enabled care delivery platform. USHP is partnering with the country’s leading physicians to build a comprehensive, out-patient focused specialty care network targeting the nation’s cardiovascular concerns. Our physician-led organization is passionate about supporting exceptional care and enriching the lives of patients across the United States. We envision the opportunity to create a scaled, cutting-edge, technology-enabled healthcare services platform that leverages a value-based delivery model.

Position Summary: 

The Office Manager is responsible for administrative and operational leadership to a specific location within the broader practice, ensuring efficient and effective management, strategic growth, and the delivery of outstanding patient care. They are responsible for their location’s achievement of annual KPIs through the establishment of work procedures and standards to improve efficiency and effectiveness, the supervision of medical, nursing, and clerical staff to ensure quality patient care and accurate processes and is ultimately responsible for the productivity and success of the practice.  

Responsibilities may include:

1. Operational Leadership:
   • Provide administrative and operational leadership to an assigned practice location.
   • Collaborate with leads and managers within their location to optimize operational workflows, enhance efficiency, and streamline processes.
   • Ensure compliance with healthcare regulations, policies, and industry standards.
   • Ensure the delivery of high-quality patient care by monitoring and enhancing clinical and operational processes.
   • Provide leadership and oversight to regulatory requirements, safety, and compliance including ensuring the completion of all regulatory and compliance training and successful regulatory site visits including OSHA evaluations.
2. Team Management:
   • Responsible for creating an engaging culture within their assigned area that drives high employee performance and retention.
   • Identify issues, gather facts and resolve operational problems.  Recommend and
     collaborate with Regional Director to resolve strategic issues. 
   • Conduct regular performance evaluations and provide ongoing professional development opportunities.
   • Encourage teamwork, communication, and a positive working environment.
3. Financial Management:

• Estimates staffing needs and schedules and assigns responsibilities for the location
• Provides operating insights to the Regional Director during budget design phase informing key function requirements needed to achieve set targets within the practice. Responsible for execution and achievement of budget at the location level including productivity, physician growth, and patient care needs.

Minimum Qualifications:

1. Bachelor's degree in healthcare administration, business management, or a related field or experience equivalent to education.
2. Demonstrated experience in a leadership role overseeing cardiology practices or healthcare facilities.
3. In-depth knowledge of healthcare operations, compliance, and regulatory requirements.

Competencies:

1. Excellent communication and interpersonal skills.
2. Ability to lead and motivate a diverse team in a fast-paced practice environment.
3. Results-oriented mindset with a focus on continuous improvement.

Physical Demands and Work Environment:

While performing the duties of this job, the employee is regularly required to sit, use hands and fingers to handle or feel, as well as talk and hear. The employee is regularly required to reach with hands and arms. The employee is required to stand and walk. The employee may lift and/or move up to 10 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EEO Statement:

US Health Partners is an equal opportunity employer. Employment and processes, including decisions to hire, promote, discipline, or discharge, are based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.