Overview

Summary:

The Shop Manager provides technical assistance to the technicians and assists in customer inquiries to assure properfunctionality and perform repair procedures as required. This candidate will provide support and knowledge to employeesinquiring about job duties and responsibilities as well as assist with the rebuild of equipment when needed. Responsible for all shop desk duties and obligations, maintain and provide a safe and inclusive work environment to all employees. Have a customer service frame of mind especially when it pertains to our customers.

Principal Duties and Responsibilities:

Direct the repair process to achieve repair quality standards, consistent priorities, and high productivity
Oversee the scheduling of truck rebuilds
Answer questions and advise mechanics on rebuild/repair procedures and proper methods of maintenance
Conduct hands-on troubleshooting and repair of equipment using both mechanical and electrical procedures
Properly read and use mechanical and electrical schematics (where applicable) to complete repairs
Maintain employee performance reviews and suggested merit increases
Implement progressive discipline and enforce company policies
Establish long-term and short-term goals to ensure the shop is successful
Identify, establish, and monitor financial performance goals for the shop including labor parts, paint & materials, and sublet
Control overhead expenses and assist in the management of receivables
Set standards and develop action plans to facilitate the improvement of business performance and standards for quality, customer service and satisfaction, promotional efforts, and employee satisfaction and retention
Continually improve the skill level of all personnel by facilitating training opportunities and on-the-job skills enhancement
Quality inspection of the Rebuild final product to verify that repairs have been done properly
Handle other requests from management on a timely basis

Global Responsibilities:

Regular attendance and physical presence at work is an essential function of this position
This job may require additional duties not listed above and the employee may be asked to perform those duties to meetbusiness needs

Qualifications:

Education/Specialized Knowledge/Professional Certifications:

High School Diploma or equivalent requiredExperience:
Minimum of 3 - 5 years related technical experience and/or training for mechanical and/or electrical equipment orequivalent combination of education and experience

Skills/Abilities:

Highly disciplined and well organized
Strong written and oral communication skills
Create an atmosphere of constant improvement
Ability to work independently
Must have a valid Driver’s license with good driving record

Working Conditions:

Operation within a profession shop environment and out in the field
Subject to loud noise levels in some manufacturing facilities

Physical Requirements:

Regularly required to talk or hear; frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms
Occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl
Must be able to stand and move about job sites with uneven and unpaved ground.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus
Must be able to operate buttons, levers, and other controls located on various equipment
Must be able to work long and flexible hours as necessary
Lift/Carry up to 55 pounds frequently
Lift up to 100 pounds occasionally

Revitalize Mixers LLC is an Equal Opportunity Employer. We consider applications for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, sexual orientation, citizenship status, genetic information, or any other legally protected status.

Learn more about this Employer on their Career Site