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Dispatch Agent - Customer Service Representative

Bryco Plumbing
Posted 2 months ago, valid for 12 hours
Location

Los Angeles, Los Angeles 90053, CA

Salary

$18 - $22 per hour

Contract type

Full Time

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Sonic Summary

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  • Bryco Plumbing in Winnetka, CA, is seeking a full-time Customer Service Rep - Dispatcher to join their team.
  • The position offers competitive pay starting at $18 to $22 per hour, along with benefits such as medical insurance and paid vacation.
  • Candidates should have at least two years of customer service experience, although training is available for those with less experience.
  • The role involves answering customer calls, entering data accurately, dispatching service calls, and managing office tasks.
  • Bryco Plumbing is a family-owned business with over 27 years of experience, dedicated to creating a positive workplace for its employees.

Bryco Plumbing in Winnetka, CA is looking for a full-time Dispatch Agent - Customer Service Representative. This job pays $18 to $22 per hour and comes with generous benefits, such as:

  • Medical insurance
  • Paid vacation
  • Major holidays off

If you are reliable, organized, and like helping people, this could be a great fit for you.


WHAT SETS US APART

For over 27 years, our family-owned business has helped people with plumbing problems in Los Angeles and the San Fernando Valley. We know our team is the reason for our good reputation and growth. That's why we work hard to create a friendly and respectful place to work, where honesty and doing the right thing matter every day. We help our employees learn and grow, and we show our appreciation with good pay, special benefits, and a fun workplace. Here, you'll be part of a team that values you and wants you to succeed.


WHAT WE'RE LOOKING FOR IN A DISPATCH AGENT - CUSTOMER SERVICE REPRESENTATIVE

  • Ability to answer phone calls professionally and helpfully
  • Strong data entry skills and computer proficiency
  • Ability to dispatch service calls to technicians clearly and efficiently
  • Ability to manage paper filing and routine office tasks
  • Positive attitude and excellent communication skills

At least two years of customer service representative experience is a plus, but you can also be trained.


YOUR NEW ROLE AS OUR DISPATCH AGENT - CUSTOMER SERVICE REPRESENTATIVE

This is a full-time job, Monday through Friday, at our office. You will have a steady work schedule each week.


You will spend your day answering phone calls from customers and giving them friendly, helpful information. You will enter details into the computer and make sure service calls are sent out to the right technician. You will also do some paper filing and other simple office tasks to help keep things running smoothly. Your job is important because you help connect customers with our team and keep things organized.


If this sounds like the right job for you, apply today using our mobile-friendly application and join our plumbing team today. We look forward to meeting you!




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