Spanish Speaking Medical Front Desk Receptionist

• Free uniforms
• Paid time off
• Training & development

              Medical Front Desk Receptionist – Full Time

• Greet and check in patients in a friendly and professional manner
• Answer and manage incoming phone calls
• Schedule, confirm, and reschedule patient appointments
• Verify patient demographics and insurance information
• Collect copayments and other patient payments as needed
• Assist with insurance eligibility and basic authorization/referral processes
• Maintain accurate and up-to-date patient information in the electronic health record (EHR)
• Scan, upload, and organize patient documents
• Communicate with providers, medical assistants, and other staff regarding patient needs
• Assist patients with forms, referrals, and general questions
• Maintain patient confidentiality and follow HIPAA requirements
• Perform other front-office and administrative duties as assigned

• Minimum 1–2 years of medical front desk/reception experience in a medical clinic/physician's office
• Fluent Spanish-speaking skills are required
• Strong customer service and interpersonal skills
• Professional and courteous communication skills
• Experience scheduling patients and answering multi-line phone calls
• Basic knowledge of health insurance verification and medical office procedures
• Comfortable using electronic health record (EHR) systems and computers
• Strong organizational and multitasking skills
• Ability to work efficiently in a fast-paced medical office
• Dependable, punctual, and able to work well as part of a team

• Experience working with Medi-Cal and managed care health plans
• Experience with referrals and prior authorizations
• Familiarity with eClinicalWorks or similar EHR systems
• Bilingual English/Spanish