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90053, Los Angeles, CA
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Leslie Peterson - State Farm Agent

Posted 5 months ago, valid for 21 days

Los Angeles, Los Angeles 90053, CA

$22 - $26 per hour

Full Time

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Sonic Summary

The position is for a Customer Service Representative - State Farm Agent Team Member with Leslie Peterson, offering a competitive salary and performance-based bonuses.
Candidates should have previous customer service experience and possess strong communication and interpersonal skills.
The role involves answering customer inquiries, assisting with policy changes, processing claims, and maintaining accurate records.
This position offers benefits such as a flexible schedule, free food and snacks, paid time off, and opportunities for training and advancement.
Successful candidates will be detail-oriented, able to multitask, and eager to help the community, with internal growth opportunities for those who are driven.

Benefits:

Cal Savers program offered
Bonus based on performance
Training & development

ROLE DESCRIPTION:

As a Customer Service Representative, you’ll create exceptional experiences that support the growth of our successful insurance agency. Your attention to detail, multitasking abilities, and strong customer service skills will help you build and maintain lasting relationships. You’ll resolve inquiries, collaborate with team members and partners, and anticipate the needs of the community we serve.

We welcome candidates who are customer-focused, empathetic, and eager to grow. There are excellent internal growth opportunities for driven, sales-minded individuals.

RESPONSIBILITIES:

Assist and answer customer inquiries and provide policy information, policy changes and updates, and maintain accurate records.
Engage pivoting to other State Farm products
Support individual and team office goals.

QUALIFICATIONS:

State Farm Insurance experience 1-3 yrs, fully licensed.
Detail-oriented, able to multitask, and knowledgeable about insurance products.
Strong communication skills and confidence in customer interactions.

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