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Customer Service Representative

MV Transportation
Posted a month ago, valid for 24 days
Location

Los Angeles, CA 90053, US

Salary

$22.5 per hour

Contract type

Full Time

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Sonic Summary

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  • MV Transportation is looking for a Customer Service Representative responsible for clerical duties such as reconciling driver manifests and data entry in Trapeze software.
  • Candidates must possess basic Excel skills, excellent ten key skills, and a commitment to providing superior customer service in a fast-paced environment.
  • Customer service experience is required, along with strong interpersonal and communication skills, and attention to detail.
  • The starting hourly rate for this position is $22.50, and transit experience or bilingual skills (English/Spanish) are considered a plus.
  • Applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.

Overview

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Responsibilities

MV Transportation is seeking a Customer Service Representative who will be responsible for a variety of clerical duties, including reconciling drivers manifests and accurate entry of data in Trapeze software, taking reservations, providing information, assist with application process, prepare eligibility letters, preparation of pre-paid tickets, assist Accounting Manager and other assigned duties. He/she must have basic Excel skills, excellent ten key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast-paced office, and must have good communication skills. 

Qualifications

Talent Requirements: 

  • Experience with Microsoft Word, Excel and excellent ten key skills. 
  • Attentive to details. 
  • Able to multi-task and to work under pressure to meet deadlines. 
  • Customer service experience required. 
  • Strong interpersonal skills and excellent written and oral communication skills required. 
  • Excellent attendance. 
  • Transit experience a plus. 
  • Bilingual English/Spanish a plus. 

Starting hourly rate: $23.28 after training rate of $22.73

 

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.  The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.  

 

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.




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