Director, Global Program Management - Production Solutions

This role oversees a complex, cross-functional portfolio of programs and projects critical to the organization’s strategic goals, with a special focus on the operationalization of Netflix studio products. The Director, Global Program Management provides leadership, ensures alignment across teams, and drives operational excellence through efficient and effective program management. This role blends strategic thinking, people management, and project delivery expertise.

Responsibilities:

• Oversee the planning, execution, and delivery of all programs and projects within the portfolio

• Partner with Product & Tech organizations and oversee the operationalization of Netflix studio products to Content Production teams

• Partner with Production Solutions organizations to inform global planning with regional perspectives, and to enable regional execution of global initiatives

• Connect the Content Operations & Innovation organization with regional Production Solutions when initiatives or interests span both cohorts

• Partner with Production Solutions organizations to inform global planning with regional perspectives, and enable regional execution of global initiatives

• Align portfolio with organization’s goals and priorities to directly contribute to Content Production success

• Proactively identify, assess, and mitigate risks across the portfolio to ensure successful delivery and minimal disruption to business operations

• Lead, develop, and mentor a high-performing team of program and project managers

• Foster a culture of continuous improvement, feedback, collaboration, inclusivity, and accountability

• Serve as the primary team point-of-contact for leadership and key stakeholders

• Facilitate communication and alignment across cross-functional teams

• Collaborate with leaders to inform strategic planning and decision making

• Orchestrate annual planning activities with cross-functional teams (e.g. Objectives & Key Results shared with Content Production & Studio Product)

• Lead an aligned multi-functional internal team in the spirit of Netflix values.

Competencies:

• Business-savvy with a strong emphasis on strategic leadership. 

• Execution-oriented, with a strong understanding of program management.

• Positive, self-motivated, flexible in their approach and thought.

• Able to juggle multiple responsibilities and reconcile sometimes competing priorities. Decision making under ambiguity.

• Tolerant of ambiguity and able to lead others through it while remaining productive, particularly around change management, stakeholder engagement and conflict resolution

• Collaborative leadership style balanced with the maturity to foster constructive debate, make tough calls and embrace sometimes unpopular decisions.

• Excited to take on a new challenge and enjoy making the business better for everyone.

• Able to focus on the present while envisioning the future in concrete terms.  

• Equally comfortable giving and receiving feedback, embracing it as a tool for personal improvement and professional evolution.