Front Office Receptionist

Position Overview: The Front Office Receptionist is the friendly, welcoming face for staff and guests at our production studio, creating a positive and inclusive environment. You’ll be responsible for opening and closing the studio, managing mail and deliveries, and assisting with light Operations tasks such as way-finding, stocking, and minor coordination. This is primarily a desk-based role with regular periods of quiet downtime. Reporting to the Operations Manager and supporting a 70+ person office, this role is essential for smooth daily operations but is not intended as a path to a creative production role.

Core Competencies: 

• Team Oriented Office Support – Be the friendly, professional face of the office; welcoming employees, guests, and vendors and helping create a warm, positive, and inclusive environment.
• Proactive Support with Discernment – Stay open and eager to assist the Operations team, be receptive to supporting others when appropriate, and contribute in ways that are purposeful and aligned with your role.
• Clear Communication, Organization & Follow-Through – Keep things running smoothly through strong organization, attention to detail, and thoughtful communication across schedules, deliveries, and shared spaces.
• Dependability, Patience & Office Security – Show up on time, stay steady under pressure, follow procedures consistently, and help maintain a secure workplace

Responsibilities:

• Building Operations
  • Monitor safety, cleanliness, and overall efficiency of building services.
  • Schedule and receive deliveries to ensure timely coordination.
  • Alert the Operations Coordinator/Manager to repair needs.
  • Assist with reservations for parking spaces.
  • Point person for all wayfinding in the building
• Reception and Keyholding
  • Greet all visitors, manage incoming mail, and packages.
  • Open/close the office daily, ensuring security and accessibility.
• Craft Services
  • Support Facilities Coordinator to ensure the kitchen and green room are stocked with snacks, beverages, and essentials.
  • Facilitate lunch deliveries to the office
  • Support office celebrations, including birthdays and other events.

Requirements:

• Warm, welcoming demeanor that fosters an inclusive office culture.
• Dependable, punctual, and resourceful.
• Excellent verbal and written communication skills.
• Exceptional organizational skills and attention to detail.
• Strong multitasking abilities with a positive, collaborative approach.
• Ability to lift up to 30 pounds.
• Skilled at identifying potential issues and addressing them promptly.
• Comfortable using Google Suite (Drive, Docs, Sheets, Slides, Gmail, Forms, and Calendar); tech-savvy.