Homeless Services Support Worker

Job DetailsJob Location: 6043 Hollywood Blvd. - Hollywood, CA 90028Salary Range: $26.00 - $30.00 HourlyAt Saban we believe in the employee experience, and know you are the heart of our business! Work shouldnt consume your life, we believe in Work-Life-Balance and strive for flexibility through various company perks. Benefits and Perks: Free Medical coverage options We cover all out of pocket expenses! Chiropractor/Acupuncture covered at 100% in-network HMO and PPO Dental coverage options Vision 403(b) retirement plans with employer matching Generous paid time off including 1-Week Holiday closure for Christmas & New Years! Competitive Wages & Annual Merit Increase Monday-Friday 7:30am-4pm This position has multiple responsibilities: coordinating shower operations for unhoused people,providing administrative support (including basic care coordination functions) to the Homeless Services Program (including its mobile clinic, satellite clinic, and street medicine programs); and EITHER delivering pharmaceutical supplies support to unhoused patients OR providing comprehensive insurance enrollment and benefit navigation services to patients served by the Homeless Programs. Essential Functions:  Coordinates, monitors, and maintains shower schedules. Orients new shower clients with the following: Connection to appropriate staff to ensure registration and insurance enrollment Basic assessment for linkage to other medical and dental services Shower Program rules Monitors client behavior and ensures compliance with Shower Program rules for new and existing clients. Distributes disposable towels, toiletries, and/or donations (if applicable) to each shower client. Maintains order and assists facilities personnel in keeping all assigned areas clean and free of safety hazards. Performs routine shower checks. Stores and organizes donations. Completes incident reports in a timely manner. Contacts security guard and on-site designated supervisor for any security concerns within or immediately outside the facility. Links Homeless Program patients to a medical & dental home as well as community resources and services to support their overall wellness and recovery. Corresponds directly with care providers to develop care plans for patients & assists with specialty medical & dental care referrals (including follow-up). Pharmaceutical Delivery Support for Unhoused People Delivers medications and pharmaceutical supplies (excluding narcotics) to homeless services patients (including at the satellite clinic, mobile clinic sites, and other approved locations). Ensures safe, secure, and confidential transportation of medications in compliance with all applicable regulations and organizational guidelines. Follows assigned routes and delivery schedules as directed by the Pharmacy Supervisor. Loads, unloads, prepares, inspects, and operates vehicles used for medication delivery. Completes delivery logs, documentation, and proof of pharmaceutical delivery as required. Patient Navigation Supports patients with insurance status queries and enrollment: assists with primary care switches, insurance applications, and referrals. Provides in-field support as needed: visits partner sites to support patients with registration forms and insurance questions prior to provider visits. Position Requirements: High school diploma or equivalent Bi-Lingual in Spanish a plus Minimum 1-3 years of program administrative experience (non-profit community health experience a plus) Excellent customer service skills Committed to working with the homeless and disconnected population; case management or outreach experience a plus Must be flexible and able to multi-task. Ability to maintain confidentiality in all aspects of the work environment. Basic computer knowledge; ability to use computers, tablets, cellphone for record keeping Attention to detail and accuracy in medication delivery  Current California license and state-required insurance when using personal vehicle on Clinic business and a driving record acceptable to the organization and/or insurance carrier.   Compensation Disclaimer Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. Saban is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives. Saban Community Clinic will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. About Us: The Saban Community Clinic was founded in 1967 on the principle that healthcare is a right, not a privilege. It is our mission provide affordable quality Whole Person Care to everyone regardless of income or immigration status in a caring environment. This includes medical, behavioral health and dental care. Saban Community Clinic values the diversity of the people it hires and serves. Diversity at Saban means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, gender identity, sexual orientation or disability. Our impact continues to grow. Come join our dynamic team to help build healthier communities and make a difference in our patient's lives! Qualifications