Marketing Coordinator

Marketing Coordinator

Hourly Wage

ISS offers a competitive compensation package including Benefits, Paid Time Off, and a starting hourly salary of $23.00 per hour- $24.00 per hour.

Work Hours 

The work hours for this position are Mon-Fri, 9:00 am - 5:30 pm

Key Purpose

Along with department responsibilities, this person will be responsible for marketing projects. In this role the Marketing Coordinator is responsible for maximizing customer satisfaction and ensuring delivery of quality services while achieving set goals for revenue and profitability through effective management & coordination of resources.

Success Criteria

• Develop own skill base in line with agreed appraisal, taking responsibility for increased performance, and ensuring continued self-improvement
• Participate and embrace the development opportunities within group

Key Areas of Collaboration and Influence

• Comply with safety rules, policies, and procedures
• Heavy emphasis on customer service and partnering with executive, facilities management, and multiple vendor representatives
• Communicate with the team, manager, co-workers, and clients professionally
• Support during staff shortage
• Understand customer service and satisfaction

Ideal Candidate Experience

• 2+ years of administrative experience in marketing and/or event logistics
• Computer-literate and skilled in Google Suite programs; experience with design programs a plus
• Highlight organized with experience working on multiple projects simultaneously
• Great telephone skills and verbal communication
• Must be customer focused, organized, and professional
• Ability to work in a team environment
• Imaging work experience a plus
• Leadership mentality with teambuilding attributes
• Good verbal and written communication skills necessary
• Ability to work independently and execute across multiple groups
• Must be able to cope under pressure
• Experience working at tech or creative entertainment/marketing company
• Interest in gaming and empathy for the player experience

Key Accountabilities

• Own entire process of menu and signage updates from start to finish for LA Central campus as well as support satellite offices - weekly menu updates of digital displays; daily menu changes, print menu and signage as needed
• Assist with Social Media presence of IG account while adhering to customer branding requirements; maintain an evolving collection of food and on-campus event photography
• Provide marketing collateral for programming and events for Central campus and other west regional offices (Seattle, St. Louis, Bay Area) 
• Assist with multiple small to medium scale projects simultaneously, nurturing them from creation to completion while working with partners to align on the desired result
• Continued administrative support for various teams as needed

Physical Demands & Work Environment

• Sitting for an extensive amount of time
• Standing for an extensive amount of time
• Must be able to lift at least 10 pounds
• Must be able to work under pressure and time deadlines during peak periods

HSEQ Compliance: All employees must adhere to Health, Safety, Environment, and Quality (HSEQ) policies and procedures to ensure a safe and compliant work environment. This includes following safety protocols, maintaining environmental responsibility, and upholding quality standards in all tasks. Employees are expected to actively participate in HSEQ training and report any potential hazards or compliance concerns.  

To Executive Search Firms and Staffing Agencies: ISS Facility Services / Guckenheimer does not accept unsolicited resumes from agencies. All unsolicited resumes will be considered ISS Facility Services / Guckenheimer property, and ISS Facility Services / Guckenheimer will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the ISS Facility Services / Guckenheimer Human Resources Talent Acquisition Department.

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.