Medical Courier (On-Call)

Position Overview

Primex Clinical Laboratories is seeking a dependable and service-oriented Medical Courier to support our mission of advancing healthcare with precision and a personal touch. In this essential role, you will be responsible for the safe, timely, and accurate transportation of medical specimens and supplies between client sites and our laboratory facility. As the face of Primex to many of our clients, the Medical Courier plays a vital role in upholding our standards for reliability, professionalism, and care. This is a on-call position that would support the operation on an at-need basis. 

Key Responsibilities

• Operate a personal or company vehicle to pick up and deliver medical specimens, lab supplies, and documents across designated routes in a safe and timely manner.

• Load and unload materials, ensuring specimens are secure and properly stored during transport to preserve sample integrity.

• Provide exceptional customer service during client interactions, representing the values and professionalism of Primex.

• Follow assigned delivery schedules and optimize routes based on real-time traffic, weather, and logistics updates.

• Utilize fleet management tools (e.g., tracking apps or devices) to support efficient delivery and communication with dispatch.

• Maintain accurate logs and documentation of all pickups and deliveries.

• Communicate promptly with dispatch or supervisor regarding delays, hazards, or delivery challenges.

• Adhere to all safety, HIPAA, and biohazard handling protocols during transport.

Required Qualifications

• Valid driver’s license with a clean driving record.

• At least 1 year of driving, courier, or route delivery experience preferred.

• Comfortable driving for extended periods and working independently.

• Ability to lift and carry up to 50 lbs and load/unload materials.

• Familiarity with basic GPS navigation and smartphone applications.

• Strong communication skills and a customer-focused mindset.

• Must be punctual, organized, and dependable under time-sensitive conditions.

Preferred Qualifications

• Prior experience in a medical or clinical laboratory courier role.

• Knowledge of specimen handling, lab logistics, or healthcare delivery environments.

• Completion of HIPAA or DOT training a plus.

About Primex Clinical Laboratories

At Primex Clinical Laboratories, we're dedicated to enhancing health with precision and passion. Since 1996, we've proudly served diverse communities across California, Nevada, and American Samoa with reliable diagnostic testing and personalized service. Our couriers are the backbone of our operation, delivering more than just samples—they deliver trust, care, and connection.

Primex Clinical Laboratories is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic.