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FASHIONPHILE is more than just fashion — we’re revolutionizing the ultra-luxury fashion experience in order to create a sustainable alternative that extends the life cycle of products and makes them more accessible to a diverse customer base. As we strive to become the world's most sought-after brand in luxury re-commerce, we know it's our team members who make it all happen! We value diversity in our people, perspectives, and products. For us, it's the only way to cultivate the creativity and innovation essential to achieving our mission and supporting our customers. We do this both in-person and through our digital omni-channel experiences. If you're someone who embraces change, is authentic, and wants to make an impact this is the place for you.
About the Opportunity:
The Retail Business Support Specialist role will support our FASHIONPHILE retail operation in managing all ‘back of house’ responsibilities including inventory pulling, customer support, shipping out of new product, and receiving new products and returns. They will report directly into the local leadership team and be a close partner to the Sales Specialist. Responsibilities include:
- Unloading, sorting, unpacking, and breaking down boxes for all  incoming packages from FASHIONPHILE CourierÂ
- Preparing customer products for shipping based on company packaging guidelines, including shipping labels
- Pulling products for customersÂ
- Answering phones and supporting client schedulingÂ
- Scanning and organizing products
- Processing customer & retail returns
What We’re Looking For:
- GED or equivalent experienceÂ
- Prior Experience working in shipping and order fulfillment
- Experience working in a fast-paced retail environmentÂ
- Prior retail or operational experience handling productÂ
- Ability to lift/carry up to 30lbsÂ
- Basic computer skillsÂ
- Ability to successfully multitask
- Nice to Have: Experience working with handheld scanners Â
What We Offer:
- Medical, Dental and Vision CoverageÂ
- FSA options for Medical, Dependent Care & Commuter BenefitsÂ
- Paid Time off, Paid Sick Time, and Paid HolidaysÂ
- 401(k) with generous match programÂ
- Free Life Insurance and AD&D
- Long Term Disability Insurance
- Employee Discount
Pay Rate
This position begins at $20.00/HR for all New Hires into FASHIONPHILE's DTLA location.
Learn more about this Employer on their Career Site
