Sr. Software Support Engineer

Responsible for software testing, validation, and trouble shoot intensive insulin management products. Responsible for performing critical analysis of field issues to identify product-specific concerns and deliver detailed issue summaries utilizing tools such as AWS CloudWatch, AWS Athena, AWS Lambda and S3, ELK (Elastic Stack), Jira, ServiceNow, Oracle, and MySQL. Utilize connectivity protocols, including Bluetooth, Transmission Control Protocol/Internet Protocol (TCP/IP) sockets, serial communication, and Wi-Fi networks, to diagnose and resolve communication issues between devices. Utilize design & development of the automation frameworks including Hybrid and Data Driven. Utilize Integrated Development Environments (IDEs) and build integration tools including Jenkins. Create & implement test scripts for performing performance testing using JMeter and Charles proxy. Design and develop functional testing of end-to-end flows which involves mobile apps and leverage Application Programming Interface (API) services. Leverage Internet of Things (IoT) platform to develop and drive end-to-end validation using tools including Structured Query Language (SQL/MySQL), Representational State Transfer (REST), and Simple Object Access Protocol User Interface (SOAP UI). Telecommuting may be permitted up to 2 days/week. Salary range: $132,912.00 - $137,912.00

Job Requirements:

Requires a Bachelors’ Degree or foreign equivalent in Electronics, Electrical, Software, or Computer Engineering or related engineering or technical field and five (5) years of progressive post-baccalaureate experience as a Software or Technical Lead Engineer or related occupation.

Must possess at least five (5) years’ experience with each of the following:

- AWS CloudWatch, AWS Athena, AWS Lambda and S3, ELK, and Oracle.

- Bluetooth, TCP/IP sockets, Serial communication, and Wi-Fi networks.

- Design & development of automation frameworks including Hybrid and Data Driven

- Jenkins.

- Creating and implementing test scripts for performing performance testing.

- Functional testing of end-to-end flows involving mobile and API services.

- End-to-end validation using SQL, MySQL, REST, and SOAP UI.

This role is eligible for our employee referral program.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

MiniMed offers a competitive salary and flexible benefits package.

At MiniMed, we put people first. A commitment to our employees lives at the core of our values: We recognize their contributions. They share in the success they help create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every stage of your career and life.

Salary range for U.S. (excl. PR) locations (USD): $132,912.00 - $137,912.00

Actual compensation may vary based on factors including experience, education, certifications, skills, market conditions, internal equity, and geographic location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

At MiniMed, we are committed to supporting the well-being and financial security of our employees. Regular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. In addition, all regular employees enjoy incentive plans, a 401(k) plan with company match, short-term disability coverage, paid time off and holidays, participation in our Employee Stock Purchase Plan, and access to our Employee Assistance Program. Eligible employees may also benefit from our Non-qualified Retirement Plan Supplement and Capital Accumulation Plan, subject to IRS minimum earnings requirements. Please note that “regular employees” refers to those who are not temporary staff, such as interns, and some benefits may not apply to employees in Puerto Rico.

About MiniMed

We want to make every day a better day for people living with diabetes. Our team of creative innovators around the globe share a passion for finding the simplest solutions to the problems that people with diabetes face on a daily basis. For more than 40 years, we've been redefining what's possible, from intelligent dosing systems designed for real life to predictive insights that stay a step ahead, and we're dedicated to continuing to support our customers through every step of their journey — meeting them where and how they need it.

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