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Operations Coordinator
        The WAV Operations Coordinator supports daily operations by assisting managementÂ
in coordinating teams, ensuring smooth task execution, and maintaining effectiveÂ
communication. This role upholds safety and customer service standards, supports employeeÂ
training and development, and promotes a respectful team-oriented work environment.Â
Key Responsibilities:
• Assist management in leading daily operations, ensuring efficient communication andÂ
smooth execution of tasks.
• Work alongside and lead WAV Monitors to ensure smooth day-to-day operations andÂ
effective problem-solving in real time.
• Assist management with new employee training to ensure that all incoming WAVÂ
Monitors have knowledge and support, while all incoming drivers understand operationalÂ
excellence.
Additional Duties:
• Lead by example on customer service skills and safety protocols for all employees, byÂ
fostering a customer-first mindset and maintaining vehicle maintenance reporting.
• Take initiative to fast-paced and dynamic situations by being on the front lines of anyÂ
operational needs.
General Skills & Qualifications:
• Strong leadership and supervisory skills.
• Strong communication skills for effective internal and external collaboration.
• Excellent problem-solving abilities with a focus on continuous improvement in learning.
• Ability to work in a fast-paced environment and showcase the ability to take initiative,Â
value collaboration, and become highly adaptable.
• Be able to quickly learn new applications, software, and dashboards as adopted and usedÂ
within the company.Â
• Must have an active driver’s license and be approved on the company’s insurance.Â
• Able to lift up to 30 pounds without assistance as needed.
Benefits:
• Medical, dental, and vision benefits.
• Paid time off, Sick Time, and Holiday Pay where eligible.
• Eligibility for Perkspot program.
• Access to AD&D Insurance.
• $40 personal phone reimbursement eligibility depending on position will be issuedÂ
monthly.Â
Additional Information:
• This outline is not intended to be all-inclusive of employee duties and responsibilities asÂ
they may change at the discretion of TowerMobility.
• The hourly wage for this position is $21.00.
It is the policy of TowerMobility to provide equal employment opportunities to all applicationsÂ
without regard to race, color, creed, religion, sex, gender, pregnancy status, gender identity,Â
gender expression, national origin, citizenship, age ancestry, sexual orientation, physical orÂ
mental disability, medical condition, genetic information, marital status, registered domesticÂ
partner status, reproductive health care decision make, military or veteran status or any otherÂ
characteristic protected by federal, state, or local law. This policy applies to all terms andÂ
conditions of employment, including recruiting, hiring, placement, promotion, termination,Â
layoff, transfer, leaves of absence, and compensation. In addition, TowerMobility will provideÂ
reasonable accommodations for qualified individuals with disabilities.
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