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Customer Service Representative

Lorygen Group
Posted 4 days ago, valid for 25 days
Location

Los Angeles, CA 90053, US

Salary

Competitive

Contract type

Full Time

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Sonic Summary

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  • We are looking for a Customer Service Representative to enhance customer interactions and ensure a positive experience.
  • The ideal candidate should have strong verbal and written communication skills, along with excellent interpersonal abilities.
  • Responsibilities include responding to inquiries, providing product information, resolving concerns, and maintaining organized customer records.
  • This position requires a high school diploma or equivalent and offers a salary of $35,000 to $45,000 per year.
  • Candidates should have at least 1 year of experience in customer service or a related field.

About Us

About Us

We work closely with startups, growing businesses, and established brands to create user-focused digital solutions that are functional, visually compelling, and built for long-term growth. From concept to launch—and beyond—we become your digital partner.

Position Overview

We are seeking a Customer Service Representative to support customer interactions and help maintain a positive customer experience. This role is ideal for individuals who enjoy problem-solving, communicating with people, and providing professional service in a fast-paced environment.

Responsibilities

  • Respond to customer inquiries through various communication channels.
  • Provide accurate information regarding products, services, and company offerings.
  • Resolve customer concerns and escalate complex issues when necessary.
  • Maintain detailed and organized customer records.
  • Collaborate with internal teams to support customer needs.
  • Assist with administrative and operational tasks as assigned.
  • Contribute to a positive and customer-focused environment.

Qualifications

  • Strong verbal and written communication skills.
  • Excellent interpersonal and customer service abilities.
  • Strong organizational and time-management skills.
  • Basic computer proficiency, including email and data entry.
  • Ability to work independently and as part of a team.
  • High school diploma or equivalent preferred.



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