Reporting to the Facilities Director, the candidate will be responsible for all maintenance-related matters for properties within the assigned portfolio. The incumbent plays a critical role in directing and coordinating regional property management and field personnel to effectively implement and execute policies, procedures, and programs that ensure optimal maintenance and performance of properties. Additionally, this position supports their portfolio by ensuring that projects and tasks, such as budget preparations, management of scheduled maintenance, fire and life safety programs, and risk management, are completed consistently and on time. This role demands a high level of accountability and decision-making, ensuring that maintenance operations are executed efficiently and aligned with organizational goals. Progression to this level is typically dependent on being able to independently assume the essential functions as described below.
WHAT YOU’LL DO:
- Develops and prepares the budget for the Scheduled Maintenance plan for an assigned portfolio to ensure cost effectiveness.
- Reviews all environmental systems on properties and completion of all related programs established on an as needed basis. Regularly monitors compliance with O & M programs, mold and mildew and related environmental policies.
- Implements risk management, crisis response, and safety protocols. Regularly conducts property walk-throughs to ensure compliance with safety and quality standards.
- Key advisor of Property Management and Investment teams during the preparation of the annual operating and ten-year capital budget in accordance with established budget guidelines.
- Creates and manages emergency capital projects as necessary. Manages select capital projects as assigned by Director.
- Assists the Procurement group and the Facilities Service Team with the regional standardization and compliance with national purchasing initiatives and national/regional objectives and communication of same.
- Ensures quality control and conformance with defined standards through monthly report analysis, site visits, and inspections.
- Assists and participates in optimizing maintenance operations by assisting community maintenance staff with mechanical difficulties, understanding new maintenance techniques, and implementing maintenance team initiatives.
- Partners with Property Management in the evaluation, hiring, termination, and promotion of Service Team members.
- Supports service team development by facilitating Service Team meetings and serving as a subject matter expert for maintenance training.
- Advises Supervisor, Regional Leadership and Investment Team to develop replacement strategies and capital improvement needs as they are planned or arise. Additionally, ensures onsite teams are adhering to budget guidelines, tracking expenses, and curbing bad behaviors proactively.
- Represents the Company in a professional manner at all times. Consistently maintains a professional courteous attitude when dealing with residents, coworkers and the general public.
- Performs other duties as necessary.
REQUIREMENTS:
- 5 years of property management experience or 5 years of multi-site physical asset experience and/or previous time as an Area/Regional Facilities Manager preferred
- High School Diploma or Equivalent Required
- EPA Section 608 Type I and Type II or Universal certification must be obtained within 90 days of hire if required based on the needs at supported communities
- Valid driver’s license with proof of valid insurance.
- Must be able to effectively communicate both orally and in writing in English for all work-related purposes.
- Machines, Tools and Equipment, Software: May be required to use hand tools, power tools, and chemicals normally used in construction, maintenance, and landscaping.
The Company may revise this job description from time to time as business needs require. It is not intended to be an exhaustive listing of all the functions of the job, nor to limit the Company’s right to assign other functions to an employee in this position. This job description does not constitute a written or implied contract of employment.
SALARY:
$120,000 to $147,000Â per year; in addition to base salary, a discretionary 22% annual bonus is provided.
The successful candidate's starting pay will be determined based on job-related skills, experience, and qualifications.
WE CARE ABOUT YOUR TOTAL WELLBEING:
- Physical Wellbeing: Medical, dental, and vision careÂ
- Social Wellbeing: 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
- Financial Wellbeing: 401(k) Retirement Savings Plan, Rent Discounts, Competitive Compensation
- Community Wellbeing: Paid Community Service Hours
- Career Wellbeing: Leadership Development
- Learn more about our Total Wellbeing program here.
RELOCATION:
Equity Residential does not cover relocation costs for this opportunity; all relocation and related expenses are the responsibility of the candidate.
PHYSICAL AND VISUAL ACTIVITIES:
Ability to effectively hear, speak, and communicate in person and over the phone, including the clear exchange of information through spoken and written communication. Ability to interpret, evaluate, and accurately convey detailed verbal and written instructions. Visual acuity sufficient to use a computer effectively and read written materials. Ability to lift, push, pull, or carry up to 15 pounds to distribute documents, supplies, and materials throughout the office or facility. May be required to climb stairs depending on property layout. Occasional travel may be required.
The above describes the physical and visual activities that are commonly associated with the performance of the essential functions of this job. “Commonly associated” is not intended to mean always or only. Reasonable accommodation will be provided as required by law to enable otherwise qualified employees with a known disability to perform the essential functions of the job.
WORKING ENVIRONMENT:
Our work environment is casual, collaborative, and people-first. Team members are encouraged to bring their authentic selves to work, share ideas openly, and communicate comfortably across all levels of the organization. While we value professionalism and accountability, we also believe a relaxed atmosphere fosters creativity, productivity, and strong working relationships. Employees enjoy a flexible, supportive culture where teamwork, mutual respect, and a sense of balance are priorities.
Equity Residential is an Equal Opportunity Employer. We are committed to equal employment opportunities for all job applicants and employees. No job applicant or employee will be discriminated against because of race, religion, color, sex, sexual orientation, gender, sexual/gender identity, age, disability, pregnancy, national origin, military or veteran status, or any other characteristic protected by applicable law. Equity Residential is committed to hiring a diverse workforce. Equity Residential has a smoke-free workplace environment.
Working for Equity Residential (EQR), a leading multi-family real estate investment trust (REIT), means living our purpose: creating communities where people thrive. It means striving to provide the best in apartment living, speaking boldly about new ideas for innovation, and inspiring creativity in the ways we work together.Â
Our portfolio of high-quality properties in urban growth markets – New York City, Boston, Washington DC, Seattle, San Francisco, Southern California, and Denver – provides homes where people most want to live, work and play. We've got the best people in the business, as evidenced by our employee engagement scores and customer loyalty ratings. That’s why our employees say they are proud to work at Equity, a company that gives our residents a place where they can Live Remarkably, and offers a culture where our employees have the opportunity to thrive.
Equity Rewards
When you join Equity Residential, you won’t be treated as simply another employee — you will be considered a partner in our shared success. As such, we are committed to investing in your personal success through a benefits program that supports your Total Wellbeing.Â
We recognize that everyone has different needs outside of work. That’s why, in addition to a competitive benefits package (medical, dental, vision and paid time off), we offer many unique benefits options to employees, like a comprehensive wellness program, pet insurance, new parent benefits, and paid time off for community service projects. In addition to your next job, you can also find your next home with us! Rent discounts on Equity Residential apartment homes are available to our benefits-eligible employees. The amount of the discount offered is determined based on the market, ranging upwards from 20%. Learn more about our Total Wellbeing program here.
Equity Values
At Equity Residential, like our residents, our employees come from everywhere. A richly diverse work environment captures top talent, cultivates the best ideas, and creates the widest possible platform for success. By focusing on inclusion, these differences are harnessed to create value — in ideas, business practices, relationships, and employee engagement. As an Equal Opportunity Employer, we are committed to maintaining a diverse, inclusive and equitable work environment where our employees can thrive.Â
All aspects of the employment process are merit-based. Every Equity employee is expected to maintain a work environment that is free from discrimination and harassment. Equity Residential does not discriminate against any employee or job applicant because of race, religion, color, creed, sex, sexual orientation, gender, sexual/gender identity/expression, age, pregnancy (including childbirth, lactation or related medical conditions), physical or mental disability, national origin, citizenship status, military (including uniformed service member or protected veteran) status, marital status, genetic characteristic or information, ancestry or any other characteristic protected by law. Equity Residential also prohibits retaliation against individuals who report harassment or discrimination, or participate in investigations into such conduct.
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