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Job description
The Supportive Housing Case Manager (Ages 18–25) supports young adults in securing and keeping stable housing while building life skills and independence. Using a positive, youth-centered approach, you’ll carry a small caseload (12–18 clients), offer flexible one-on-one guidance, and connect them to education, jobs, and community resources. This is a rewarding role for anyone who enjoys cheering young people on as they step confidently into adulthood.
Key Responsibilities
- Conduct intake assessments, develop individualized housing stability/service plans, and update plans quarterly or as needs change.
- Assist clients in securing and maintaining permanent housing (lease signing, landlord mediation, rental arrears negotiation, unit inspections, etc.).
- Coordinate medical, mental health, substance use treatment, benefits enrollment (SSI/SSDI, SNAP, Medicaid), employment, and other supportive services.
- Use harm-reduction and trauma-informed approaches in all client interactions.
- Advocate for clients with landlords, courts, hospitals, and benefit agencies.
- Facilitate crisis intervention and de-escalation when needed; participate in on-call rotation (if applicable).
- Participate in case conferences, staff meetings, and regular supervision.
- Collaborate with property managers, housing navigators, peer specialists, and clinical teams.
Job requirements
- Bachelor’s degree in social work, psychology, human services, or related field (preferred).
- At least 1–2 years of case management experience with people experiencing homelessness, mental illness, substance use, or trauma.
- Knowledge of Housing First, harm reduction, trauma-informed care, and motivational interviewing (preferred).
- Proficiency with Microsoft Office.
- Excellent organizational, documentation, and time-management skills.
- Ability to work independently in the field and manage a flexible schedule (some evenings/weekends).
- Ability to pass background checks.
Physical Demands
- Frequent travel throughout the service area for home visits and meetings
- Ability to manage emotionally intense situations and secondary trauma
- Lifting:Â Must be able to lift and carry items weighing up to 50 pounds occasionally.
- Standing/Walking: Requires standing and walking for extended periods during shifts.
- Bending/Stooping: Frequent bending, stooping, and reaching to access materials stored at various heights.
Job Type: Part-time
Expected hours: 20 per week
Schedule:
• 8-hour shift
• Monday to Friday (4pm -12am)
• Weekend (4pm -12am)
License/Certification:
• Driver's License (Required)
Willingness to travel:
• As needed
Work Location: In person
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