The Store Manager will take primary responsibility for strategically planning operational excellence, promotions, special events, fan engagement, building strong teams, and profitability of their assigned retail location(s) while providing coaching and performance management for all employees.

The Store Manager will report to the Sr. Director, Retail Events and work a rotating, full-time schedule including days, nights, weekends, and extended hours on game days and during events.

How you will make an impact:

Drive operational excellence by creating strategic plans and initiating actions that support company objectives

Drive the implementation of all Company initiatives through clearly communicated objectives and team priorities

Present the store strategy to Retail Leadership, Corporate Business Partners, and Team Partners to inform and educate them on the business, operational efficiencies, product sell-through, and customer feedback

Act as liaison for Team Partner and funnel requests to Fanatics Business Partners as necessary

Analyze metrics, daily operations, and P&L to identify opportunities and create initiatives in partnership with the store leadership team to drive operational excellence

Quickly adapt and deliver in a fast-paced, high-growth environment while leading change

Demonstrate and maintain the highest levels of fan experience

Incorporating Fanatics values when planning daily operational excellence for the Team

Recruit and build a strong team while driving a culture of high performance and engagement that translates into a best-in-class fan experience

Assess internal talent and recommend a succession plan for employees

Delegate ‘Manager on Duty’ responsibilities when appropriate

Fosters an inclusive workplace where diversity and individual differences are valued and leveraged to achieve goals

What you bring to the team:

Bachelor’s degree or equivalent work experience preferred, not required

Minimum five years of retail management experience, preferably flagship store/high-profile

Must possess effective communication and problem-solving skills, collaborative with strong influencing and interpersonal skills

Highest level of integrity and ethics, both professional and personal

Experience managing a team of both exempt and non-exempt employees is strongly preferred

Demonstrated proficiency in the Microsoft Office Suite and retail point of sales systems

Proven ability to identify business trends and collaborate with cross-functional partners to develop appropriate plans to drive results

Proficiency in understanding the fan base to ensure actions taken are in support of maximizing market trends and needs

Strong experience with retail finance, including P&L management

Strong written and verbal communication skills

Proven ability to lead operational excellence

Ability to work independently while still adhering to company/departmental standards

Demonstrated ability to provide clear directions to achieve goals and assign tasks to all employees while offering support and follow-up as necessary

Experience managing employee relations in partnership with human resources to comply with company policies, state and/or local laws, and union activity if applicable

Demonstrate ability to create an inclusive environment that fosters the development of others; supports constructive conflict resolution

Where You’ll Work and What’s required:

Possess a fun, outgoing, confident, and professional demeanor

Regularly required to sit stand, reach, bend, and move about the facility as needed

Must be able to lift and carry up to 30 lbs.

Event and Retail Operations scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if the assigned location is outside of the shop

At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.

The salary range for this position is $80,500-$95,000/year, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.

Learn more about this Employer on their Career Site

Store Manager - LA28