Customer Service Assistant

About Lorygen Group

Lorygen Group is a growing company focused on creating positive customer experiences and building strong relationships through professional service and engagement. We offer a collaborative environment where motivated individuals can develop valuable skills and grow professionally.

Position Overview

We are seeking a Customer Service Assistant to support customer interactions and help deliver an excellent experience. This entry-level opportunity is ideal for someone who enjoys working with people, solving problems, and being part of a supportive team. Training is provided.

Responsibilities

• Welcome customers and provide friendly, professional assistance.
• Provide clear information about company products and services.
• Assist with customer questions and concerns.
• Support customer engagement initiatives and daily activities.
• Maintain accurate records related to customer interactions.
• Collaborate with team members to ensure a positive customer experience.
• Represent the company professionally during customer interactions.
• Participate in training and professional development opportunities.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Positive, customer-focused attitude.
• Good organizational and time-management abilities.
• Ability to work effectively in a team environment.
• Willingness to learn and take on new responsibilities.
• Previous experience is helpful but not required.