Optometry Assistant - Louisa

Job Summary:  The Optometry Assistant aids the optometrist in both clinical and administrative duties.

Job Responsibilities: 

• Processes patient’s information through the computer system and helps maintain the operation of the reception records and examination room area.
• Retrieves patient records from other clinics to ensure complete information on file before appointment date.
• Manages continuous patient flow by effectively communicating with team members and providers.
• Conducts inventory of supplies at the stock examination rooms. Verifies and maintains stock level and recommends disposal for all expired supply items.
• Disinfects and wipes down all equipment and instruments.
• Conduct pre-testing and special testing for the following equipment and instruments:
  1. Pre-testing I – auto refraction, lensometry, and tonometry.
  2. Pre-testing II – preliminary case history including current medical conditions. Visual acuities, dial in, phoropter, color vision and drop instillation.
  3. Special testing – visual fields, fundus photography, optical coherence tomography
• Maintains contact lenses inventory and order trial lenses.

• Assist in care coordination which may include obtaining test and referral results and communication with various entities including but not limited to community organizations, health plans, facilities and specialists. 
• Proactively address needs of the patients and families through the concept of population management. 
• Effectively communicates with all patients with specific attention to the vulnerable patient population. 
• Provide self management support in the form of patient coaching and motivational interviewing when appropriate.
• Acknowledges the importance of a team approach when providing patient care. 
• Communicates and coordinates effectively when providing patient care. 
• Actively participates in the medical home care team which is comprised of clinical and non-clinical working together towards a common goal: delivering quality care to our patients.
• Maintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA).

Qualifications: 

• High school graduate/GED
• Must believe in health care with dignity for all 
• A strong commitment to customer care and confidence in dealing with people
• Strong communication/customer service skills 

Working Conditions: 

• Position requires manual dexterity for operating standard office equipment.
• Position requires standing and/or walking for long periods of time.         
• Position functions within a normal office environment.