Associate, Shelbyville Road Plaza

About us

Title: Associate, Shelbyville Road Plaza

Reports to: Store Manager, General Manager or Multi-Store Manager

Overview: The Lane Bryant Associate is responsible for creating a hospitable store environment using customer engagement that contributes to the achievement of Company goals.

Success Characteristics:

• Creates a warm and welcoming environment.
• Strong written and verbal communication skills
• Represents the brand through fashion and product knowledge.
• Seamlessly integrates OMNI experience.

Responsibilities:

Sales and Service:

• Identifies customer needs & wants with curiosity and confidence through intentional conversation.
• Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships.  
• Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust.

Operations:

• Supports areas of operational energy as needed.
• Plans and prioritizes tasks and responsibilities to meet the needs of the customer and business.
• Protects company assets and maintains a safe work environment.
• Follows all company policies and procedures as well as local, state, and federal employment laws.

Requirements:

• Strong sales or hospitality experience preferred with demonstrated ability to meet or exceed performance standards.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Proficient and confident utilizing mobile technology (e.g. Registers and iPad) to engage with customers. 
• Adjust or move store fixtures including but not limited to garment racks, mannequins, shipment boxes or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available.
• Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing up to a 12-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using up to a 12-foot ladder.

Location:

Position Type:

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact myHRSupport@knitwellgroup.com. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.