Hourly Seasonal Operations Training Coordinator

The way our employees learn is changing. This role will bring creativity, experience and passion for learning to meet the needs of the business through a blended learning platform. The focus will be on Operations training programs while partnering with the Learning and Development team to leverage corporate programs. The Training Coordinator will facilitate for a team of individuals that will coordinate and deliver function-specific training programs while working to continuously improve the training materials.  The Training Coordinator will also be a key player in training and on boarding of seasonal employees.  

HOW YOU WILL MAKE AN IMPACT: 

The way our employees learn is changing. This role will bring creativity, experience, and passion for learning to meet the needs of the business through a blended learning platform. The focus will be on Operations training programs while partnering with the Learning and Development team to leverage corporate programs. The Training Coordinator will facilitate a team of individuals that will coordinate and deliver function-specific training programs while working to continuously improve the training materials.  The Training Coordinator will also be a key player in the training and onboarding of seasonal employees. 

WHAT YOU BRING TO THE TEAM: 

• Communicate effectively to all levels of employees, from executives to new employees. 
• Conduct task analysis to create and/or validate Standard Operating Procedures for training purposes. 
• Conduct and/or coordinate personal/professional improvement training courses using a participant-centered approach. 
• Create and maintain a system to record training completion, cross-training effectiveness and employee knowledge and skills 
• Attend and add value to Fulfillment or Manufacturing Center Management Team meetings. 
• Observe and evaluate training programs / individual trainers, and team leaders to make recommendations to improve training efficiency and effectiveness. 
• Work across various shifts and times during peak season hours. 
• Ability to work with and train a diverse workforce. 
• Other duties and responsibilities as assigned by leadership. 

At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together. 

WHERE YOU’LL WORK AND WHAT’S REQUIRED: 

       · Bilingual in English and Spanish preferred 

• High School Diploma or equivalent 
• Knowledge, Skills, and Abilities 
• Highly proficient in computer usage, e-mail, and Microsoft Office Suite 
• Understanding of Fulfillment/Manufacturing processes and flow 
• Excellent organizational skills, attention to detail 
• Strong leadership and communication skills 
• Situational leadership experience and knowledge 
• Presentation skills and comfortable speaking in a classroom/tour environment 
• 6-12 months of facilitating adult learning theories and effective training principles (preferred) 
• 6-12 months of previous experience of training or technical writing experience (preferred) 
  
  
  Work schedule: 
  
  Monday-Friday with flexibility to work on weekends as needed 7 am- 5:30 pm 

  Based on business needs, work schedules are subject to change during peak season 

WHAT’S IN IT FOR YOU: 

• Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to enhance the fan experience relentlessly. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a our culture that celebrates both individual and team successes. 
• Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity and paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401 (k) plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.