Media Operations Manager (Digital Advertising)

Who is the Media Operations Manager?

This role balances hands-on media operations work with end-to-end media management and planning for campaigns across display, social, programmatic, search, video, and OOH. You’ll help keep our campaigns running smoothly - coordinating trafficking, pacing, QA, vendor communication, and reconciliation - while managing timelines, budgets, and deliverables across a diverse portfolio.

If you’re highly organized, detail-driven, and eager to work closely with media, creative, analytics, and finance teams to make great work happen, this might be the perfect opportunity for you.

In this role, you’ll be expected to:

• Manage planning, resourcing, budgets, and delivery for media-focused projects from kickoff to completion.
• Coordinate trafficking, campaign setup, pacing, and post-launch checks in collaboration with internal teams and external vendors.
• Partner with media planners, buyers, and strategists to align campaign timelines, budgets, and assets to client expectations and capacity.
• Ensure timely delivery of assets that meet technical specs, resolving discrepancies or issues as they arise.
• Maintain project documentation, including scopes, timelines, budgets, and asset specifications.
• Facilitate cross-functional communication and collaboration, including weekly status updates and campaign trackers.
• Support media reconciliation, billing, and vendor invoice processes.
• Identify opportunities to improve workflows, documentation, and operational efficiency.

What do You Need?

At a minimum, candidates must have the following education and experience:

• 4+ years in media management and/or media operations within an agency or marketing environment.
• Familiarity with ad trafficking tools and project management platforms (preferably Adobe Workfront).
• Understanding of media ecosystems, including display, social, programmatic, video, and OOH.
• Understanding of performance marketing, inclusive of search.
• Experience managing budgets, timelines, and cross-functional communication.
• Bachelor’s degree in Marketing, Communications, Advertising, or related field (or equivalent experience).

Additionally, you are:

• Highly organized, proactive, and able to manage competing priorities.
• Open, willing, and eager to collaborate in a team environment, skilled at managing teams and creating win-win solutions when challenges arise.
• Highly skilled in verbal and written communication, with the ability to influence without direct authority.
• A problem-solver who stays calm under pressure and adapts to changing needs.
• Detail-oriented, with strong quality assurance instincts.
• Skilled at balancing strategic thinking with tactical execution.