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Retail Service Specialist

AAA East Central
Posted a month ago, valid for a month
Location

Louisville, KY 40216, US

Salary

$32,000 - $38,400 per year

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Contract type

Full Time

Paid Time Off
Tuition Reimbursement
Employee Discounts
Wellness Program

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Sonic Summary

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  • The Retail Service Specialist position in Shively, KY, requires candidates to have experience in retail sales or a similar customer service environment.
  • This role focuses on providing exceptional customer service while achieving sales goals for various AAA products and services.
  • Candidates must have a high school diploma or GED and be able to obtain a valid notary license within one year if required.
  • The position offers a competitive salary with additional incentives for meeting sales and service targets.
  • Remarkable benefits include health coverage, 401(K) plans, tuition assistance, and paid parental leave.
Retail Service Specialist

We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products.Ā This is an exciting career opportunity in our branch network and ideal for candidates intent on providing excellent customer service and who understand the importance of teamwork.

Located inĀ Shively, KY. Business hours are Monday through Friday, 9 AM– 5 PM.

Responsibilities

  • Greet all members and customers, determine their need and provide Legendary Service
  • Provide DMV vehicle license, registration and notary services as required
  • Reach sales and service goals (and earn incentives!) for multiple AAA products and services
  • Preparing and providing TripTikĀ® travel routings, marked road maps, tour books, and other travel-related materials
  • Issue passport photos
  • Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer
  • Make hotel and car rental reservations for members and provide travel destination information

Qualifications

  • Experience in retail sales, banking or similar customer service/sales environment
  • Proven ability to exceed assigned sales or service quality goals
  • Must be able to obtain and maintain valid notary license as required
  • Experience with Microsoft Office basics
  • Must be available to work Monday through Friday during office hours, and Saturdays in accordance with branch requirements.Ā 
  • Ability to travel locally when necessary
  • A high school diploma or GED
  • For offices that offer notary services, Notary Public must be obtained within 1 Year

Remarkable benefits:

•   Ā Health coverage for medical, dental, vision

•   Ā 401(K) saving plans with company match Ā Ā Ā Ā 

•   Ā Tuition assistance

•   Ā Floating holidays and PTO for community volunteer programs

•   Ā Paid parental leave

•   Ā Wellness programs

•   Ā Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.ā€

AAA is an Equal Opportunity Employer

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By applying, a Auto Club Of Southern Calif account will be created for you. Auto Club Of Southern Calif's Terms & Conditions and Privacy Policy will apply.

SonicJobs' Terms & Conditions and Privacy Policy also apply.