Mortgage Business Development Officer I (Lubbock Region)

Are you passionate about making a positive impact in the community you live in? Do you want to be on the forefront of paving the way to financial freedom for the members we serve? At GECU, our Core Values drive our Culture: Advocate, Integrity, Accountable, Dedicated and Passionate. Come grow your career with an award- winning team!

BASIC RESPONSIBILITES
Responsible for the solicitation of business relationships to increase GECU’s mortgage
volume within the designated region of Lubbock and surrounding areas through real estate brokers, owners, agents, builders, affiliate contacts, and outside relationships. Travels within Lubbock and surrounding areas to meet with the contacts/relationships as necessary. Responsible for analyzing and identifying market opportunities, new products and interpret trends in market data. Responsible for educating realtors and membership in reference to industry specific topics.

TYPICAL DUTIES
Actively markets credit union’s mortgage programs to real estate brokers, owners, agents, builders, members and non-members in Lubbock and surrounding areas.

Makes sales calls to real estate brokers, owners, agents, and builders to increase client/member referral.

Travels to visit with real estate brokers, owners, agents, and builders in Lubbock and surrounding areas on a scheduled basis.

Travels to the main office in El Paso, with prior management approval, as needed.

Collects and submits required documentation and information regarding real estate brokers, owners, agents, and builders’ visits and travel.

Monitors sales activities through management reports.

Creates necessary reports to measure return on investment for mortgage relationships. Prepares statistical reports as required for management review.

Participates in trade associations related to the mortgage industry approved by management.

Participates in the review of marketing materials relating to mortgage products for accuracy.

Coordinates with Communication Specialist on new marketing initiatives, as well as existing marketing promotions; annual realtor event, realtor education day, etc.

Participates in working relationships with investors.
Develops and presents Home Buying Seminars to general membership; realtor presentations to real estate brokers/owners/agents; and outreach presentations to different members of the community.

Works closely with the Offsite team providing mentoring and guidance. Shares Offsite MLO team progress with management.

Guides Offsite Team to independently conduct meetings with brokers and builders in the absence of the Business Development Officer.

Supports departmental initiatives and identifies ways to enhance training effectiveness for the Offsite MLO Team.

Makes judgment decisions, using discretion, keeping GECU’s best interest in mind, with sponsorships, representation, and presentations.

Collaborates with Mortgage management on strategic planning, development, and implementing goals and objectives to increase profitability.

Assists staff with loan product issues and questions

Responsible for Bond Loan Program, program set up. (Implementation, training and changes).

Assists with pipeline reviews

Participates and coordinates in presentation of mortgage products. Promotes all upcoming promotions.

Prepares and presents Business Development budget and annual strategic plan to management for approval.

Manages corporate credit card responsibly for approved work-related expenses, maintaining detailed receipts, adhering to assigned spending limits and reconciling statements monthly.

Coordinates weekly meetings with management for updates. Coordinates huddles for updates and feedback on business relationships.

Ensures all monetary sponsorships are in the best interest of the Credit Union. Submits all monetary sponsorships to management for approval.

Reviews, presents and recommends any new industry specific product.

Maintains the inventory of marketing materials for realtors, sponsorships and sales calls.

Introduces staff to industry affiliates.

Coordinates the scheduling of the staff for industry functions.
Recommends staff attendance for seminars, conferences or meetings specific to industry topics.

Attends various schools, seminars, workshops and review of industry periodicals, necessary to maintain adequate knowledge of the on-going changes in the industry.

Ensure compliance on a day to day basis within the areas of your responsibility and ensure that employees will receive the necessary training to comply with applicable regulations, to include Bank Secrecy Act (BSA), Anti-Money Laundering Act (AML) addressing Money Laundering and the Countering the Financing of Terrorism (CFT), Member Identification Program (MIP), and Office of Foreign Asset Control (OFAC), which apply specifically to their job.

Other duties as may be assigned or required in connection with the general operation of the credit union.

Mortgage Business Development Officer II

CRITICAL KNOWLEDGE, SKILLS, AND EDUCATIONAL REQUIREMENTS
Bachelor’s degree or equivalent with a minimum of five years' experience in real estate, housing, mortgage lending, banking or another related field.

In-depth mortgage expertise to assist with product development which leads to research and recommendations that bring new products to market.

Demonstrated critical/analytical thinking skills. Effective oral and written communications skills. Good presentation skills.

Demonstrated time management skills to ensure all business development responsibilities are met while satisfying any unexpected requests, such as management reporting, and feedback requests, calls, emails, etc.

Extensive knowledge of Federal, State and NCUA regulations governing real estate.

Comprehensive, in-depth knowledge of Secondary Market Underwriting Guidelines, Government Loan Guidelines, Mortgage Loan Policies, Real Estate Loan Documentation and Forms.

Required to meet all State and National licensing minimum standards; must meet required minimal education requirements for initial licensing and continued annual education; must pass national criminal history background check.

Understanding of Asset/liability Management in relation to mortgage loans.

Knowledge of PC and software.

Requires sitting the majority of the day, lifting up to 50 pounds, bending, squatting, climbing, twisting, kneeling, reaching above and below shoulder level occasionally, lifting up to 20 pounds frequently.

PRIMARY RESPONSIBILITY
Providing quality service is the primary responsibility of the position. Quality service means treating members and coworkers with respect and courtesy at all levels whether in person or by telephone as outlined in the Employee Handbook.

Required Availability: Monday - Sunday 9:00 a.m. - 6:00 p.m.

Rotating schedule during these hours to meet department and membership needs. After hours flexibility for offsite mortgage events. 

This application is valid for 12 months. After that date, unless otherwise notified, please understand that your status as an applicant will end. You may re-apply for employment in the future by completing a new application. All correspondence regarding the processing of the application will be sent via e-mail to the address provided on the application. Please ensure spam filters are set accordingly to prevent e-mails from going to the Junk Mail/Spam folder.