Stella-Jones is a leading manufacturer of essential infrastructure products focused on serving utilities and railroads, as well as supplying big box home improvement stores across North America. Headquartered in Montreal, Canada and publicly traded on the Toronto Stock Exchange, Stella-Jones operates a vast network of facilities that employs more than 3,000 employees across the United States and Canada. Built on strong foundations with a coast-to-coast reach, we offer real opportunities for career success and community impact.

Manages assigned customer accounts by handling a variety of pre/post sales functions to ensure the highest quality of customer service.

Principal Responsibilities:

Manages contract customer accounts $15m and above annually

Advanced Inventory management and review

Manage Advanced Consignment Inventory with 15 or more locations

Performs target reviews for customers

Understands supported contract and adheres to requirements

Ability to run interpret complex analytical reports and reconcile discrepancies

Leads customer/internal meetings when necessary

The ability to work overtime/storm response when necessary

Proactively puts together and understands complex price adjustment

Assists with RFQ's for assigned contract customers

Prioritize incoming emails and tasks to meet deadlines

Advanced Microsoft office Suite skills

Complete Master Data requests as needed

Advanced Power BI skills

Anticipate the requirements needed to support the RSM's/Directors

Travel as needed for customer relations or inventory counts 15%

Proactively communicates pertinent information with cross functional teams and Supervisor as required

Ability to communicate with customers

Assist with special projects as needed

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Employee Benefits:

As a Stella-Jones employee, you will have access to excellent benefits and incentives including:

The security of working for a company designated as an essential workplace
Comprehensive total benefits package with 3 medical plans to choose from
Several company-paid benefits including:

Dental and Vision coverage
Life insurance and Accidental Death & Dismemberment (AD&D) policies
Long-Term Disability Coverage
Access to a robust employee assistance program

Competitive compensation
Annual bonus program opportunity
401(k) savings plan with generous Company match (150% on the first 4% deferred)
2 weeks paid vacation and 9 holidays
Career advancement opportunities
Ability to purchase Company stock

Equal Opportunity Employer/Veterans/Disabled

Learn more about this Employer on their Career Site

Sr. Account Specialist II