Require a Marketing Officer in Lusaka, Zambia

• Providing excellent customer service and ensuring prompt resolution of member queries, complaints and service requests;
  
• Developing and implementing marketing strategies to enhance the visibility of the SACCO and grow membership;
  
• Driving continuous member recruitment and maintaining an accurate membership database;
  
• Developing and delivering financial literacy programmes to members;
  
• Monitoring and evaluating SACCO products and services and recommending appropriate interventions;
  
• Supporting the implementation and periodic review of credit policies;
  
• Developing work plans and supporting performance monitoring and evaluation; and
  
• Effectively managing resources assigned to the function.
  

Requirements

• A Full Grade 12/Form 5 Certificate;
  
• A Degree in Business Administration, Marketing, Customer Service or a related field;
  
• A Master’s degree in a relevant field will be an added advantage; and
  
• A minimum of four (4) years relevant work experience.