SENIOR DIRECTOR PATIENT FINANCIAL SERVICES (REVENUE CYCLE)

The Senior Director of Patient Financial Services is expected to demonstrate, through plans and actions, a consistent standard of excellence to which all departmental work is expected to conform. Such a standard should be based on establishing and maintaining a constancy of purpose, focusing on continuous improvement within the Directors area of influence, and delivering the highest degree of quality service possible. Critical responsibilities include achievement of annual and periodic goals for significant statistical indicators for CMGs revenue cycle and patient account performance. The Director leads the organizational effort to optimize the performance of all components of patient access, scheduling, claims management and professional code auditing in all aligned medical practices. This includes all applicable elements of the patient encounter, all elements of the billing and collection cycle, appropriate areas of compliance, optimal use of available software, and management of any associated outside vendors. The Revenue Cycle Director identifies opportunities for improvement and manages the implementation of solutions.