Responsibilities include leading and motivating assigned staff, reviewing and evaluating work performance, improving processes and productivity, identifying challenges and developing plans to mitigate and/or eliminate. Oversees assigned shift operations, provides training to staff members and conducts evaluation testing to assure performance standardization and compliance. Additional duties may include providing investigative assistance, coordinating training programs, conducting security audits, managing physical security electronic and technological systems, and maintaining appropriate KPI’s and departmental statistical data, as well as working with the Lieutenant, Deputy Chief, and Chief to identify and improve negative trends.Â
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