Custodial Supervisor

BASIC FUNCTION

To supervise campus custodial and housekeeping services. To coordinate with conference office personnel and conference/event clients to ensure facilities are prepared and set up for meetings and conferences.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Plan, supervise and coordinate daily custodial/housekeeping services for a Vermont State University (VTSU) campus.
• Supervise custodial/housekeeping staff: interview, hire and train new employees; manage performance.
• Plan and issue daily work assignments; monitor work in progress and check completed work; assist staff with difficult or unusual tasks or problems.
• Plan for staffing needs and work schedules; review, coordinate and approve time off requests and timesheets as required.
• Ensure compliance with the applicable terms of the union contract covering the custodial staff’s terms of employment.
• Oversee the distribution of supplies and equipment; order and maintain appropriate inventories of all materials used. Ensures adherence to required and recommended use of materials and supplies.
• Ensures adherence to OSHA and HazMat procedures.
• Collaborates with custodial supervisors at other campuses to identify and implement best practices in the field. Discuss and implement new cleaning techniques and procedures as appropriate.
• Oversee set-up of meeting and conference spaces for internal and external groups according to schedule.
• Meet and greet event leadership and coordinate onsite needs (IT, food services, etc.)
• Act as liaison between event and campus personnel.
• Prepare administrative reports on work performed, inventory, and the like.
• Open and check academic buildings during academic year and for outside groups.
• Monitor custodial services expenditures and ensure that budget guidelines are met.
• Ensure that all applicable work safety and security procedures are followed.
• Perform regular quality control inspections.
• Perform custodial/housekeeping duties as needed.
• Assist with snow removal management.
• Perform related duties as assigned.

Supervision Received:

This position reports to the Associate Director of Campus Operations.

Supervision Exercised:

Supervises custodial and housekeeping staff, including hiring and performance management.

Minimum Qualifications:

High school education plus a minimum of five to seven years of relevant work experience (custodial or housekeeping) or a combination of education and experience from which comparable knowledge and skills are acquired. Supervisory experience preferred but not required.

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge

• Knowledge of and experience implementing commercial/institutional custodial/housekeeping operations.

Skills

• Strong organizational and problem-solving skills.
• Proven record of accountability and follow-through with the ability to meet deadlines.
• Basic reading, math (addition, subtraction) and writing skills.
• Basic computer skills (email, internet, and online data management).
  

Abilities

• Ability to deal effectively with a broad range of individuals/groups within and outside of the university.
• Strong customer service orientation.
• Demonstrated ability to support a diverse community and promote diverse perspectives and cultures in an inclusive environment.
• Ability to work occasional weekends and evenings to manage unplanned custodial or housekeeping needs.
• Essential Physical Demands.
• Requires the ability to lift and move supplies, equipment and furniture (up to 50 pounds).
• Requires the ability to access certain areas of the building and supplies by climbing stairs and ladders.
• Requires a full range of motion in order to operate manual and electronically-powered cleaning equipment and machines to include snow shovels.
• Ability to bend and turn to pick up, place and move furniture, supplies and equipment.
• Employees in this job classification are designated as essential employees and must report to work as scheduled when University offices are closed due to severe weather.

Scheduled Hours Weekly:

Budgeted Wage for this Position:

Exempt Status:

Grade:

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