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Service Sales Technician

Benjamin Franklin Plumbing of East Louisville, KY
Posted 25 days ago, valid for 20 days
Location

Lyndon, KY, US

Salary

$85,000 - $110,000 per year

Contract type

Full Time

Health Insurance
Paid Time Off
Tuition Reimbursement
Employee Discounts
Sign On Bonus

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Sonic Summary

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  • Benjamin Franklin Plumbing is seeking a Lead Service Technician with a minimum of 3 years of experience in the plumbing trade.
  • The role involves servicing, repairing, and replacing plumbing systems while ensuring customer satisfaction through informative consultations.
  • Candidates must possess an active driver's license and demonstrate a desire for personal growth and motivation.
  • The position offers a competitive salary along with benefits such as a 401(k), health insurance, and performance-based bonuses.
  • Flexible work-from-home options are available for qualified individuals.
Benefits:
  • 401(k)
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Stock options plan
  • Training & development
  • Tuition assistance
  • Vision insurance
Plumbing Careers at Benjamin Franklin Plumbing® 
Do you value professionalism and punctuality? Do you want to work with the best professionals in the plumbing industry? Then you could be a candidate for Benjamin Franklin Plumbing! If you are an individual who values a rewarding career and would like your customers to be genuinely satisfied, you may be a match for our team!
 
JOB SUMMARY
A Lead Service Technician serves the clients of the company by expertly servicing, repairing, and replacing plumbing systems.
JOB DUTIES
  • Conducts a full diagnostic on every call and presents good/better/best options using Straight Forward Pricing. 
  • Educates clients on system conditions, risks, and solutions in a clear, confidence‑building manner. 
  • Builds trust through consultative selling — not pressure — ensuring clients feel informed and in control. 
  • Tests each aspect of the job before leaving a home to make sure everything is working properly. Ensures the job was indeed completed correctly and eliminates unnecessary callbacks after the job is finished
  • Explains each service performed to the client each time a maintenance or repair is completed. Ensures clients are 100% satisfied with all work
  • Conveys a safety-conscious attitude, both on the job and while driving
  • Maintains cleanliness inside and outside of vehicles at all times
MINIMUM REQUIREMENTS
  • Years in the plumbing trade
  • Has an active driver's license
  • Desire to grow and self-motivated
 

Flexible work from home options available.




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