Manager EHR Applications

Job Details

Job Description

Summary
Serves as the primary point of contact for IT managers and directors, overseeing associated application teams and managing analyst staff through resource allocation, scheduling, and performance assessments. It involves close collaboration with IS&T and operational leadership to establish priorities, resolve barriers, and ensure smooth operations. The position partners with other application teams to drive system integration and efficiency, while also developing and documenting procedures for implementing system changes. Acting as a liaison between end users, vendors, and third parties, the role addresses user issues, troubleshoots problems, and analyzes application content to negotiate requested modifications. Additionally, it prepares detailed specifications as needed and maintains professional interactions consistent with Jefferson's values.

Job Duties

• Serves as primary point person for IT manager/ Director for associated application teams
• Provides resource allocation/ assignment delegation to analyst staff
• Collaborates with IS&T and operational leadership to drive priorities and escalate/ resolve barriers and issues
• Manages analyst staff (Scheduling, Performance Assessment)
• Partners with other application teams to drive system integration and efficiencies
• Develops / documents procedures for implementing system changes and other tasks
• Serves as a liaison between end users, third parties, and vendors
• Troubleshoots problems and questions from end users
• Analysis of application content and negotiation of any user requested modifications
• Prepares details of specifications as needed
• Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson

Minimum Qualifications

• High School Diploma/GED
• 3 years Direct management experience and
• 5 years Direct Epic build, implementation and support experience in addition to and
• 7 years Progressive experience in Information Services, or a combination of Information Services and direct healthcare
  experience.
• Large Hospital/IDN Information Technology Experience and/or Healthcare Operations Experience
• Program/Large Project Management
• Implementation/Upgrade Facilitation
• Integrated Systems Architecture Planning, Development and Implementation
• Technical Collaboration (e.g. Interfaces, Hardware and Reporting)
• Team Leadership
• Coaching and Mentoring
• Triaging On-call/DR/BC
• Strong oral and written communication skills
• EPIC Certification - Epic Systems Upon Hire

Preferred Qualifications

• Bachelor’s Degree in Computer Science or related Healthcare
• Master’s Degree in Computer Science or related Healthcare
• 5 years Direct management experience
• 7 years Direct Epic build on current software version
• 10 years Progressive experience in Information Services, or a combination of Information Services and direct healthcare
  experience.
• PMP - Project Management Professional - Project Management Institute Upon Hire

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Worker Sub Type

Employee Entity

Primary Location Address

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

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