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Benefits:
- 401(k) matching
- Company parties
- Competitive salary
- Dental insurance
- Free food & snacks
- Health insurance
- Opportunity for advancement
- Paid time off
- Vision insurance
We are seeking a motivated, professional, and friendly Front Desk Medical Receptionist to join our growing integrative therapy practice. This is an exciting opportunity for someone who enjoys helping others, thrives in a fast-paced healthcare environment, and wants to grow their skills while working alongside a supportive team. If you are organized, dependable, and passionate about providing excellent patient service, we would love to hear from you.
Position Overview:
As the first point of contact for our patients, you will play a key role in creating a welcoming and positive experience both in person and over the phone. You will work closely with our front office team, providers, and patients to ensure smooth daily operations and exceptional customer service.
As the first point of contact for our patients, you will play a key role in creating a welcoming and positive experience both in person and over the phone. You will work closely with our front office team, providers, and patients to ensure smooth daily operations and exceptional customer service.
Primary Responsibilities:
- Greet patients and visitors with a warm, friendly attitude
- Answer incoming phone calls professionally and courteously
- Schedule new and existing patient appointments efficiently
- Check patients in and out for appointments
- Verify insurance benefits and eligibility
- Collect co-payments, balances, and process payments accurately
- Perform data entry and maintain accurate patient records
- Communicate effectively with patients, therapists, referral sources, and staff
- Assist with daily front office operations and administrative tasks
- Maintain a clean, organized, and professional reception area
- Support fellow receptionists and contribute to a team-oriented environment
Qualifications:
- Minimum1 year of medical front desk/receptionist experience required
- Knowledge of insurance verification, co-pay collection, and scheduling preferred
- Strong communication and interpersonal skills
- Professional appearance and positive attitude
- Excellent customer service skills with compassion for patients
- Strong organizational skills and attention to detail
- Ability to multitask and work efficiently in a busy office setting
- Quick learner with the ability to adapt to new systems and procedures
- Dependable, punctual, and team-oriented
Why Join Our Team?
- Opportunity to learn and grow in an integrative healthcare setting
- Friendly and supportive work environment
- Meaningful work helping patients on their path to recovery and wellness
- Stable, long-term career opportunity
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