Description
Prepares and distributes quotations for products, new equipment and rerates/retrofits, in response to inquiries from customers, engineers, contractors, sales representatives and service technicians.
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent interpersonal skills
- Excellent communication and listening skills
- Strong time management and organizational skills
- Attention to detail
- Ability to learn and develop a thorough knowledge in Company product line and applications.
- Ability to develop accurate cost estimates and proposals
- Ability to evaluate customer requirements and learn to recommend appropriate products and systems.
- Drafting and/or CAD experience related to mechanical design considered a plus, but not required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Communicates with customers, sales representatives and internal Merrick functions (Projects Team, Engineering, Finance, R&D, Manufacturing, Customer Support, etc.) as required to affirm product, system, and schedule needs to prepare the quotation and/or commit to customer's requirements.Â
- Follows up on open proposals with customers and sales representatives while assisting in negotiating and closing sales orders.
- Responsible for reconciling orders with the necessary information to allow projects team to manage the order and engineering to prepare customer drawings and manufacturing releases.
- Participates in planning, setting up, and manning trade shows for the associated market segment sales group as required.
- Occasional travel to customer sites and trade shows to support sales activities.
- Assists with coordination of field training support for new sales representatives.Â
- Participates in special projects between Sales, Customer Service, and Engineering.
- Reviews customer purchase orders and contracts for commercial requirements and works with internal departments to resolve issues.
- Checks estimates versus actual costs on a monthly basis.
- Functions in a workplace of dignity and respect for all.
- Functions as a team member and gets along with others.
- Honors EEO guidelines and principles.
- Ensure compliance with Foreign Corrupt Practices Act (FCPA).
- Reports for work on time as scheduled and ready to perform.
- Performs other similar or related duties as directed, assigned or as necessary to accomplish the department’s objectives in an effective manner.
SAFETY AND ENVIRONMENTAL REQUIRMENTS
- Accountable for all concerns within their scope of work and has the absolute responsibility to remedy, report and/or communicate any issue to managers, supervisors, safety or environmental managers as appropriate.
- Follows all safe work practices, watches out for fellow workers, and keeps their work area clean.Â
- Ensures area remains compliant regarding hazardous waste, non-hazardous waste and universal waste.
- The following personal protection equipment is required and must be worn while working in the manufacturing facility or customers’ facilities:Â
- Company approved safety glasses or goggles
- Company approved steel ESD toe shoes.
- Appropriate hand protection.
- Ear protection in designated areas.
- Appropriate clothing.
- Other safety equipment as required.
SUPERVISORY RESPONSIBILITIES
None required.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- EDUCATION AND/OR EXPERIENCE: Bachelor's degree or equivalent combination of education and relevant experience.
- LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- MATHEMATICAL SKILLS: Strong math skills including percentages, ratios, unit conversions, and cost calculations.
- REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
- COMPUTER AND SOFTWARE SKILLS: Proficient in Microsoft Office (Word and Excel), Experience with Salesforce, AutoCAD, Inventor. Visual Manufacturing, drafting and/or CAD experience related to mechanical design considered a plus, but not required.Â
- EQUIPMENT: Computer and other general office equipment.
- CERTIFICATES, LICENSES, REGISTRATIONS: None required.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- While performing the duties of this job, the employee is constantly (67-100%) required to talk; hear/listen; reach with and arms; use hands to finger, handle or feel; read; and write. Â
- The employee is frequently (34-66%) required to stand; walk; sit; and rotate torso. Â
- The employee must occasionally (1-33%) lift and/or move up to 25 pounds.Â
- Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.
- The employee may travel by car, plane (coach), train, etc. to reach customer destinations. Travel may be domestic or international.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Â
- The employee is normally exposed to normal office atmospheres and conditions.Â
- On the occasion when the employee visits a customer site the employee may be exposed to areas that require additional personal safety equipment such as hard hat, hearing protection and respiratory protection.
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