Purpose

McLarens is seeking an experienced National General Adjuster to join our Casualty team. This fully remote role is responsible for investigating, evaluating, and managing general liability claims from initial assignment through resolution while providing exceptional service to our clients. The successful candidate will work independently, collaborate with field adjusters and account adjusters when needed, and deliver timely, accurate claim handling in accordance with client requirements and industry best practices.

We are looking for a proactive, detail-oriented professional with strong analytical skills, excellent communication abilities, and experience handling commercial casualty claims.

Key Accountabilities

Receive, review, and manage casualty claim assignments from initial intake through resolution.
Investigate general liability claims by reviewing documentation, photographs, reports, and other supporting information.
Analyze liability, damages, and policy coverage, escalating issues when appropriate.
Communicate with insureds, claimants, carriers, brokers, attorneys, experts, and other stakeholders throughout the claim process.
Coordinate with McLarens Field Adjusters when on-site inspections or additional investigation are required.
Prepare timely, accurate reports and maintain complete claim documentation.
Manage claim diaries and ensure compliance with client service standards and reporting deadlines.
Perform other duties as assigned.

Experience and Qualifications

College degree preferred.
5+ years of commercial and residential general liability experience, and casualty losses.
Appropriate state adjuster license(s).
National claims experience.
Experience with general liability losses, product, contractors, and reinsurance preferred.
Established Broker/Carrier relationships.
Experience with commercial and residential ISO policies including manuscript interpretations.
Knowledge of the independent claims adjusting business to include familiarity with local jurisdictional requirements and claim practices.
Strong communication skills; both verbal and written.
Strong interpersonal and analytical skills.
Proficiency with Microsoft Office Suite.
Ability to plan and prioritize.

The workplace

Since 1932, we’ve been who people turn to in tough times. That’s a huge responsibility. It’s also a
huge opportunity. McLarens is a premier independent loss adjusting and forensic technical services
firm, with a global network that delivers consistently excellent service supported by deep local
expertise.

Our work spans industries and the globe. From disaster relief to aviation, engineering to natural
resources, our people get everything they need to impact lives on a global scale. We take our
development seriously and offer careers that empower our people to strive for bigger goals and
reach new heights. And we’ve got the expertise to help them get there: our Loss Adjusters boast an
average of over 20 years' experience.

We’re building a culture where talent shines. Where ambition is everything. And people come first.
It's your career, so why compromise?

What Drives Us:

At McLarens, our commitments shape every experience- for our clients, our people, and the
communities we serve.

• Purpose: Positively impacting people and communities across the globe.
• Progress: Excellence, expertise, and growth opportunities.
• Place: Our culture of empowerment, support and belonging.

The Benefits:

Our people live by a shared set of values: Excellence, Teamwork, Respect, Knowledge, Thought
Leadership, and Accountability. Together, they contribute to an inclusive culture that will help you
thrive.

Here’s what else we offer:

• Compensation: Competitive salary and performance-related incentives.

• Development: Access to technical training, global knowledge-sharing, and career growth
opportunities.

• Wellbeing & Flexibility: Support to balance professional and personal life (e.g., hybrid work,
flexible schedule where applicable).

• Global Exposure: Opportunity to work with colleagues and clients across different countries.

• Inclusive Culture: A collaborative environment where your voice and contribution are valued.

Individual progress, global purpose. It’s all here at McLarens.

Our Company is an equal employment opportunity employer. The Company’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

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