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About the Role:
The Warehouse Supervisor plays a critical role in overseeing daily warehouse operations in our 24-hour cold storage facility, ensuring efficient, accurate, and timely processing of inventory and shipments. This position leads a team of warehouse associates, coordinates workflow, and maintains a safe, organized, and compliant work environment. The Warehouse Supervisor serves as a key liaison between warehouse staff and management, facilitating communication, problem-solving, and operational excellence.
This role operates 3rd shift (in progress,)Ā 1st Shifts: 7:00 AM ā 5:00 PM and 2nd Shift 7:00 PM ā 5:00 AM, and associates must be prepared to work extended hours until the job is completed. The position enforces a strict No-Fault Attendance Policy and ensures all warehouse activities support overall supply chain objectives and customer satisfaction.
Minimum Qualifications:
High school diploma or equivalent
Minimum 3 years of warehouse operations experience, including at least 1 year in a supervisory or lead role
Basic knowledge of Warehouse Management Systems (WMS) and inventory control procedures
Ability to lift heavy objects and work in a physically demanding environment
Strong communication, leadership, and organizational skills
Preferred Qualifications:
Associate degree or higher in logistics, supply chain management, or related field
Experience with advanced WMS software and barcode scanning technology
Forklift certification and experience operating warehouse equipment
Demonstrated ability to lead diverse teams, motivate employees, and maintain productivity during long shifts
Familiarity with OSHA regulations, PPE compliance, wage/hour laws, and food safety standards
Key Responsibilities:
Supervise and coordinate daily activities of warehouse staff to meet productivity, quality, and safety standards
Plan labor and schedules to meet throughput goals while managing extended shifts and high-volume periods
Ensure compliance with safety protocols, company policies, and regulatory requirements
Enforce strict No-Fault Attendance Policy consistently across all shifts
Train, mentor, and evaluate warehouse team members to promote professional development and performance improvement
Collaborate with operations, logistics, procurement, and customer service teams to optimize warehouse efficiency and resolve issues
Monitor inventory levels, quality control, and operational KPIs, using data to make staffing and scheduling decisions
Required Skills:
Strong leadership skills with the ability to maintain team motivation and accountability during long shifts
Excellent communication and conflict resolution skills
Organizational skills to manage staffing, labor planning, and workflow in a 24-hour operation
Knowledge of OSHA, PPE, wage/hour compliance, and warehouse safety standards
Proficiency with WMS and inventory software for accurate tracking and reporting
Physical stamina and attention to safety protocols to maintain a secure work environment
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