Shipping and Receiving - Logistics Clerk

We are on a mission to grow Second Nature Brands 4x from $500MM to $1+B in the next 4 years through a combination of organic growth (increased distribution, e-commerce, and innovation) and through M&A. 

The Shipping & Receiving - Logistics Clerk is responsible for coordinating inbound and outbound shipments, maintaining accurate inventory and documentation, and ensuring efficient communication between the plant, customer service, and third-party logistics providers (3PL). This role plays a key part in supporting daily logistics operations, scheduling shipments, and managing order processing within SAP.. This position will be based out of Kar's Nuts in Madison Heights, MI 48071.

Essential Duties and Responsibilities Include:

· Coordinate shipping and receiving activities for all inbound and outbound materials.

· Schedule transportation appointments with carriers, warehouses, and customers.

· Process and manage direct customer orders in the system.

· Create and manage Stock Transport Orders (STOs) in SAP to support internal transfers and inventory movement.

· Serve as the primary liaison between the plant and third-party logistics providers (3PL) to ensure timely shipments and deliveries.

· Track shipments and communicate updates to internal teams and customers as required.

· Manage and document OS&D (Overage, Shortage, and Damage) incidents, including investigation and resolution with carriers and warehouses.

· Verify shipping and receiving documentation such as bills of lading, packing lists, and delivery confirmations.

· Maintain accurate inventory and shipment records in SAP and other internal systems.

· Support continuous improvement initiatives in logistics and shipping processes.

· Assist with general administrative tasks related to logistics operations.

Qualifications:

· High school diploma or equivalent required; post-secondary education in logistics, supply chain, or business is an asset.

· 2+ years of experience in shipping, receiving, or logistics coordination.

· Experience working with SAP (especially STOs and order processing) preferred.

· Experience working with 3PL providers and transportation carriers is an asset.

Skills & Competencies

· Strong organizational and multitasking abilities.

· Attention to detail with accurate documentation and data entry.

· Good communication skills with the ability to coordinate between internal teams, 3PL, and carriers.

· Ability to troubleshoot shipment issues and manage OS&D situations.

· Proficiency with Microsoft Office (Excel, Outlook, Word).

· Ability to work in a fast-paced manufacturing or distribution environment.

Working Conditions

· Office environment within a manufacturing or warehouse setting.

· Frequent communication with warehouse personnel, carriers, and 3PL.

· Occasional need to support physical verification of shipments or inventory.